patriciaspetals.comReviews of patriciaspetals.com

Two weeks ago, I ordered flowers to be delivered today, my Daughter in Laws birthday. Moments ago they notified me of problems with the supplier! No flowers delivered to the shop, no flowers in the shop! I read other reviewers have had the same issue. I am very upset with the way they do business. BAD Business practices!

I placed an order at 12:00 noon on 10/12/22 for a delivery that was to occur on 10/13/22. Every time I called to get an update on the order I was given a different answer, "the order was being prepared" or "it's out of for delivery", or "the deadline to deliver is 7 pm". The recipient never received the floral delivery. This company is conducting fraudulent activity and I will never use florist ever again.

Worst experience ever. I placed an order for flowers for a friends birthday a few days in advance. On the afternoon of her birthday they tell me they didn't get their supplies in and they can't deliver. I'm in another state and it was too late to do anything. I will never use them again.

I live in Illinois. I ordered a birthday bouquet of flowers on October 6th to be delivered to a co-worker in Mesa, AZ on October 7th. At 5:30 pm on October 7th, I received a text message saying "Unfortunately, we won't be able to fulfill your order. Apparently, we ran out of stock because we are having supply chain issues. The best thing that we can do is to process a full refund to your account. Thank you so much for understanding and take care". This is completely unacceptable. If they couldn't fulfill the order, they should have reached out to me on October 6th or at the latest, October 7 in the morning so I could find another florist to deliver flowers to my co-worker. I would not recommend this florist.

Do not use Patricia's Petals. On the website it looks like they are a local florist, but they are a national chain. I ordered some flowers and a box of chocolates for my wife's birthday while she was visiting another state. The chocolates were not delivered. At first I was told that the driver forgot to pull the package from the truck and that I would be refunded the cost. I then tried to see if they could make another delivery of just the chocolate. I was told that was impossible, that they had no chocolates in stock. I am 1800 miles away and I wanted to give some chocolates to my wife for her birthday. This is beyond the abilities of Patricia's Petals. I would give them zero stars if possible.

I placed an order on 10/07/22 for a bouquet of flowers to be delivered to a friend with guaranteed delivery of 10/08/22. I received an email at the end of the day on 10/08/22 that they did not have any flowers and were unable to fulfill the order. So disappointing since this happened the notification was given on a Saturday end of day and there was then no opportunity to contact another florist.

This is completely a SCAM! You should offer options for negative starts. I ordered flowers for a funeral, was called after the funeral to say they had supply chain issues (seems to be a theme). I called and pressed 2 for customer service and was hung up on. I called back, pressed 1 for an order, they picked up immediately. I told them I wanted a refund, it took them forever to get back to me and said they would process the refund. I told them I wanted a confirmation email and they said I would receive it briefly. Guess what, didn't get it. Called back later, got someone different, Told them of my call earlier and they had to look into it. Once again, on hold forever, came back finally, again said I would get a refund and an email. Was hung up on. HOWEVER....they thought they hung up and didn't. So I was able to listen to 20+ minutes of them answering phones in different languages other than just English, talking amongst themselves and laughing (unfortunately in a language I am not familiar with). A rooster crowed in the background, and there were people talking about betting (though that may have been a TV show). It was just weird. The interesting thing is that at some point they realized they didn't hang up and they said "Oh S***"" then the phone went dead. I did get the following email about 30 minutes later that said my refund was being processed Hi ***, Hope all is well. I am writing to inform you that we have canceled this order for *** Funeral Home Eleanor *** .We went ahead and processed a full refund for this order which you should expect to see posted back onto your bank statement in 3-5 business days. Apologies for the inconvenience and thank you for your understanding. Sincerely, Angel Patricia's Petals We will see if that happens. DO NOT USE!

This business is a scam, do not order. Called a week in advance asking what day to deliver for a Saturday funeral. Put Friday as the delivery date. Called Saturday morning at 11 am for the 10 am funeral and they said they "did not have the supplies on time" and were not able to deliver. Asked if I wanted to change the delivery address. I said no and cancelled. Was trying to support a local florist and was completely scammed by this fake website. DO NOT ORDER.