Excellent
414 reviews
Pastry DepotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 385 reviews with 5 stars · Clear filters
Jackeline Lee T.
Posted
Email chat was very helpful, they answered faster than I can imagine it. They tried to help me in the best way to buy more packages for best prices.
Response from Pastry Depot· Feb 11, 2025
Thank you so much for the review, Jackeline! We are always happy to hear from you and look forward to helping you again soon.
Helres S.
Posted
Great Job, super responsable!
Response from Pastry Depot· Feb 6, 2025
Hello Helres, thank you for taking the time to leave us a review! We are so pleased that you are happy with your experiences at the Pastry Depot and look forward to assisting you in the future. Have a lovely day!
Denise
Posted
Pastry Depot is one of a few vendors I rely on purchasing products I need and unable to find on Amazon (at least for competitive prices). They had been by far the cheapest for what I was looking for. That aside, in the past I had spoken with their customer service support and they're great to deal with. Highly recommend.
Response from Pastry Depot· Feb 4, 2025
Hello Denise, thank you for your review! We always try to go above and beyond for our customers and we are so pleased to hear that you are happy with your experiences at the Pastry Depot! We look forward to assisting you in the future.
JA B.
Posted
They responded to my general questions about trace elements in chocolate and as usually shipped by order promptly.
Response from Pastry Depot· Feb 3, 2025
Hi James - Thank you so much for the review! We love chatting with our customers and hope to help you with your future pastry needs.
Elena
Posted
The best chocolate! Working very well to make cream, ganache. Taste amazing. Delivered on time :) highly recommend
Response from Pastry Depot· Feb 3, 2025
Hello Elena, thank you for taking the time to leave us such wonderful review! We are so happy that you were pleased with your purchase and we look forward to assisting you with all future orders. Have a wonderful week!
Chauana F.
Posted
Since starting my small business, I have become a loyal customer of Pastry Depot, and I couldn’t be happier with their outstanding service. Their attention to detail, quick shipping, and care with every order are truly remarkable. A special thanks to Joannalee, who is always so kind, attentive, and ready to answer all my questions via email with patience and warmth. I highly recommend Pastry Depot—the entire team is amazing, and their support has been invaluable for my business! Thank you Chauana Foreman.
Response from Pastry Depot· Jan 28, 2025
Hello Chauana, thank you so much for your review! This is Joannalee and it has been my absolute pleasure to assist you. I cant wait to help you with all future orders and projects! We are SO happy to have you as a customer and can't wait to see how you and your business grow. We are honored to be a part of your story, talk to you soon!
ward_zoe
Posted
Oustanding service paired with top-notch products!
Response from Pastry Depot· Jan 19, 2025
Hello, thank you so much for your review! We always try to go above and beyond for all our customers. We are so pleased that you were happy with your experience at the Pastry Depot and the products you purchased! We hope you have a wonderful New Year!
Maryna C.
Posted
Great experience,every order coming in perfect condition and in right time
Response from Pastry Depot· Jan 16, 2025
Hello Maryna, thank you for taking the time to leave us such a kind review! We take great time and care when packing all orders and we are so happy your orders have arrived in perfect condition. Have a wonderful New Year!
