Excellent
414 reviews
Pastry DepotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 385 reviews with 5 stars · Clear filters
Mrs L.
Posted
Great selection, fantastic customer service, prompt delivery - a 5 star, top Pastry shop.
Response from Pastry Depot· Oct 21, 2025
Thank you so much for the thoughtful and kind review! We are so glad to hear you are happy with your Pastry Depot experience and look forward to helping you with your future pastry needs.
Jim B.
Posted
Great packaging, and even when carrier damaged box the contents were bagged and packaged with stay cold packets, outstanding! THANK YOU
Response from Pastry Depot· Oct 20, 2025
Hello Jim, we are so happy that you were pleased with your order! We take great time and care when packaging all shipments to ensure they will arrive to you in great shape. We look forward to assisting you with all your future orders and thank you for taking the time to leave us this wonderful review!
Amelia
Posted
The tart shells I ordered arrived in perfect condition - not a single damaged shell! Thank you!
Response from Pastry Depot· Oct 16, 2025
Hello Amelia, we are so happy to hear that your product arrived in perfect condition. We look forward to assisting you with all your future orders and hope you have a lovely weekend!
Donna S.
Posted
Pastry Depot is outstanding. Great customer service and quality items. I need tart shells for an event next year and wanted to try different flavors and styles. My order was delivered quickly and in excellent condition. Flavors and quality are amazing. I highly recommend Pastry Depot.
Response from Pastry Depot· Oct 16, 2025
Hello Donna! It's Joanna, we spoke on the phone that day, I am so happy that you were pleased with the tart shells you purchased and that they arrived in great condition. Please feel free to reach out with any questions you may have, I am happy to help! Have a wonderful weekend!
Deborah P.
Posted
Excellent product! Very hard to find
Response from Pastry Depot· Oct 14, 2025
Hello Deborah, we are so happy that you were pleased with your order from the Pastry Depot. It is our pleasure to help you find all the pastry products you need!
RENATA M.
Posted
Hello Pastry Depot Team, I just wanted to say how much I appreciated the smooth and fast delivery of my recent order. I had a great experience and everything arrived perfectly. I work professionally with cakes and baked goods, and I’m a big fan of Callebaut products — they’re essential in my kitchen and truly elevate the quality of my creations. I was wondering if you occasionally offer any free samples of new or featured products. I would love the opportunity to try and showcase more of what you offer. Thank you again for the excellent service! Warm regards, Renata Santos de Melo (Mello’s Kitchen – San Diego, CA)
Response from Pastry Depot· Oct 14, 2025
Hello Renata, thank you so much for taking the time to leave this wonderful review! We so appreciate your continued support and look forward to assisting you with all your future orders. We will be sure to reach out when we are getting new Callebaut product samples to see if you would be interested. Thank you!
PK
Posted
Timely and well packaged. No surprises.
Response from Pastry Depot· Oct 14, 2025
Hello Peter, thank you for your review! We take great care and time when packaging all orders and are so happy yours arrived quickly and in good shape!
EllaLuzella, L.
Posted
My new favorite baking store! My online order was correct and ready for my pickup. The friendly team was kind and helpful! I live nearby and am so happy they are here!
Response from Pastry Depot· Oct 14, 2025
Hello Ella, we are so happy you found us! It is our pleasure to assist you and can't wait to see you next time. Thank you!
