ParsecReviews of parsecgaming.com

Des mots de passe à rallonge, et ce même mot de passe que je suis obligé de changer à chaque fois car leur application est pas foutu de fonctionner correctement, des bugs de sons, une interface a déplorer, j'ai envie de casser un truc (désolé pour les fautes d'orthographe mais j'ai trop les nerfs)

Incompetent support team, and a completely dysfunctional support site. For months I've been having an obscure error that is actually a very common one from the hours of research I've done across the past few days. Many people have/had it for years, but no documentation on the support site, and all posts relating to it ( error -6025 for those who are unfortunate to receive it) end with no answers, only speculation. After submitting several tickets asking about the error and if I was mistaken about the support site having it, the support lead was kind enough to personally ignore my questions, close the tickets, and link to the exact same site that gives no answers of the error code. The support page DESIGNED to document all the error codes, possible causes, and possible fixes also doesn't have it documented, and when asked about that fact I was only linked to the support site and told to ask discord. Don't expect any support if you're a free user. They don't keep the site updated with resources to help yourself on top of just dumping your issues on volunteers on discord. Money talks, and they for sure have their mouth where their money is. If anyone finds any info on the causes and/or fixes for this error, please share it around. It'll do a lot better than guesswork or messaging support. My workaround that I still don't understand how it works is to let the error happen a few times, and on the device I'm trying to connect from, open up a youtube video and let it play for 15 minutes and try connecting again. Has been working so far, but it might not work for you, who knows. Parsec surely doesn't, or at the very least won't share.

Cancelled our Warp trial days after starting it as it didn't fit our needs. Removed the app from my system and didn't think about it again. Until today when I was charged for a full year as I didn't cancel my trial (which I did), Parsec insisting I did not. They can't do anything about, boohoo for you, bye to your money for a yearly subscription. Arguing the fact that the account has not been used and the trial cancellation not sticking in their IT systems leads to the same result. Your money is now our money, see you in another year.

Too lag... and psychal device issue

Garbage customer service as they will not help your solutions, and they expect you to be their customer when, as a free user, you try their software and there are issues with it. The solution is that they don't help free users at all lol

Unreliable. You constantly need physical access to the host PC to fix random issues which completely defeats the purpose.

Complete and utter junk. Every time I have relied on and trusted this software to access my computer remotely it has let me down, each time a different excuse, or if it does login it will constantly complain about my connection. I tried it from my home connection previously which is 1Gbps symmetrical for both the client and host as a test and apparently THAT is also too slow. Don't get me started on the re-login BS it makes you go through. Haven't even bothered to look for support, as with any sub-standard software there probably isn't any.

Broken my PC, i cannot control using my keyboard or mouse, all my data is now destroyed, DO NOT USE IT EVEN IF ITS GOOD.