Linda M.
Posted
Great customer service
Great customer service ! Always going above and beyond when we have needed help with a customer, excellent sales support team.

Excellent
572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Linda M.
Posted
Great customer service ! Always going above and beyond when we have needed help with a customer, excellent sales support team.
Leah M.
Posted
Very responsive, and fast shipping. Much appreciated!
Mike K.
Posted
Everything was exactly as expected, and delivered when promised.
Todd H.
Posted
Excellent customer service! would buy from again, and would recommend them to anyone. The sales team was not forceful and helped us purchase the correct items for our concept. Delivery was great and when we needed to exchange a trailer after our original concept didn't work out, Pack Mule was very helpful in making that happen.
Rodney
Posted
Very reliable and helpful. I have had no issues with the service of this company!
Zean H.
Posted
Very reliable no down time
Andy M.
Posted
very good company for Pack Mule parts. easy to order deliver times and pricing are all good. no problems getting info on the pack mules parts.
Shaun B.
Posted
The Pack Mule has really been a great tool for the crew leaders to use for loading up strapping.