Austin F.
Posted
Great customer service
Great customer service, reliable delivery, sharp product.
Excellent
452 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
452 approved reviews, newest moderated first
Austin F.
Posted
Great customer service, reliable delivery, sharp product.
Karen S.
Posted
It was an absolute pleasure working with Packlane. The website itself is easy to use and I loved being able to see the final product even before I purchase! The quality of the packaging itself is amazing and our final boxes look exactly how we wanted them to look while being reasonably priced. Thank you Packlane for your excellent service and product!
Lori F.
Posted
great packaging at an amazing price! Have used them twice so far and will use again. Thank you!
Yessenia M.
Posted
I used Packlane services to create small boxes that would hold my wedding invitations. Best price I found online, and the quality is outstanding! I will definitely be using Packlane in the near future for other DIY projects. P.s. The customer service was the cherry on top!
Jamie R.
Posted
Simply Incredible! Excellent design software sweet minimums and the exicution and delivery top notch!
Scinell C.
Posted
The boxes are great
Response from Packlane· Jun 28, 2017
Scinell, you're great. Thank you for the review :-)
Hrag K.
Posted
The online design was super simple and easy to use. I love how you can adjust the sizes, colors, and load your own logo. For someone that isn't very savvy when it comes to design, your website makes me feel like a pro. Having said that, what shows up on your website is completely different from the actual product. I was disappointed at how far off the colors were for my designs. I had a simple black and white design, and the first time I received your box, the white lettering was all brown. I was told that the kraft box doesn't work too well with white. It would have been great if you had some sort of message prior to my purchase. I know you have it listed in your FAQs but no one reads that. So I ordered the same design but with the white box and I was still a bit disappointed at how far off the colors were.
Response from Packlane· Jun 28, 2017
Hi Hrag, Thank you for this feedback. We'll continue to improve our site and the previews associated with Kraft products. Thank you for working with us via email to resolve this concern. We're very happy that we'll be able to continue working together. Best regards, Simone
Long World Travel & Consulting, L.
Posted
Better than expected; I will use Packlane for future projects!
Response from Packlane· Jun 28, 2017
Thank you for the review! I want all of our customers to be thrilled with our service-- we always strive for 5 stars. We are following up with you via email today to check if you have any other feedback for us. Looking forward to working together again :-) Best regards, Simone