ItsB
Posted
Shipped in a timely manner
Shipped in a timely manner, my boyfriend loved it.
Excellent
366 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
366 approved reviews, newest moderated first
ItsB
Posted
Shipped in a timely manner, my boyfriend loved it.
Nicholas
Posted
Easy to use website combined with prompt delivery and quality product made using Package Penguin a great experience. The only thing that could make it better would be a broader selection of snacks.
Sarah
Posted
I put together a custom care package to send to my brother in medical school. Package Penguin had so many great snack options, and delivery didn't take long at all. My brother was very happy with the package, and I am very pleased with the service. I'll definitely be using Package Penguin again in the future!
Felicia
Posted
I sent a package to my Daughter for Finals at School it arrived just one day later than expected but none the less she appreciated it and loved it and it saved me a trip to the Post Office mailing those things myself lol
Vladimir
Posted
The package was delivered 2 days after the promised delivery date. And the card was missing a couple of words I wrote on the website that did not show up on the card. I love the service, but these two things annoyed me.
Response from Package Penguin· Apr 29, 2017
Hi Vladimir, Thank you for your recent order. I am sorry to hear that the package arrived a couple days after your requested delivery date. We do our best to ensure packages arrive on or before the date that was requested. As for your personal note, I am not too sure what may have happened. The cards are printed exactly from the personal note that our customer wrote, however I will check into this to ensure that we don't have this problem in the future. Thanks again for using our service and we hope to see you again! Sincerely, Paul
Mary J.
Posted
I have been very pleased with my purchases. I like being able to pick which items I want to send. The company has improved it's communication with the customer. First order placed I didn't know if it shipped or not. Now they send emails to inform you. My nephew has enjoyed his packages at college and receiving items I know he will enjoy.
Response from Package Penguin· Apr 29, 2017
Hi Mary Johns, Thank you for your orders with us and awesome review. We continually work on improving our webpage and communication with our customers, so to hear this, is truly great. We hope to see you again in the future. Sincerely, Paul
MAP
Posted
Great customer service, boxes are loaded with what kids really want and prices are not bad!
Response from Package Penguin· Apr 29, 2017
Hi MAP, Thanks for your great review! Sincerely, Paul
Jess
Posted
It was great!