Carol A. L.
Posted
This pillow is not for me
This pillow is not for me. I want to return it.

Average
64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.
PACIFIC COAST FEATHER HOME INC (pacificcoast.com) has 64 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 5 reviews with 2 stars · Clear filters
Carol A. L.
Posted
This pillow is not for me. I want to return it.
Eric Vande H.
Posted
Bought a luxury down pillow 5 years ago I was trying to replace with an equivalent. For the same $140 pillow it is smaller and does not feel as comfortable, even a little crunchy in comparison.
Anne
Posted
I'm not sure that I ordered well. I slept on a Pacific Coast Feather Home pillow when I was on vacation in Phoenix. I have been having a problem with a sore trapezius muscle and it got better when I was there. I couldn't get a description of the pillow from the owners so I used my best guess but it wasn't anything like the one I slept on, which was smaller in size and not so heavy (I am a small person). I haven't used it although I tumbled it in the dryer once to try to soften it. I would like to return it.
Response from PACIFIC COAST FEATHER HOME INC· Sep 21, 2026
Thank you for your feedback, and we’re sorry the pillow wasn’t the right match for you. We understand how difficult it can be to identify the exact hotel pillow without the original label. Please contact us with your order number at [email protected], and we’ll be happy to help with the return and recommend a softer, lighter option if you’d like to try another style. Warm regards, Mary Pacific Coast Customer Care Team
Judd C.
Posted
The king sized duvet is narrower than standard king-sized duvet covers. Making this look cheap, misshapen, and insignificant.
Sean
Posted
I found this company by tracking down a product code on a hotel pillow I liked. Bought a pair of pillows to try out. They haven't even arrived yet and I've received 5 marketing emails begging me to buy the things I added to my cart "before they sell out". Their regular prices are marked up and perpetually on sale - their pillows are never going out of stock. Don't let them create a panic, there's no urgency to buy!