Poor
273 reviews
OxygenHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.
Oxygen (oxygen.us) has 273 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
273 approved reviews, newest moderated first
Tj R.
Posted
I don't like the new Cash back rewards policy
Response from Oxygen· Jan 30, 2024
We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.
Andrew B.
Posted
It was too hard to activate rewards. I hated having to go to my phone, find the gas app, and hit 2 buttons to get my reward.
Response from Oxygen· Jan 30, 2024
We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.
Steve W.
Posted
I dislike how I have been a customer of yours for years and years and have used your service for my direct deposits and numerous other things yet you want to charge people $300 for the top tier fire card. Honestly it's a slap in the face because you don't offer any more benefits that are worth the $300 price tag you're asking I just simply want the card I think the card is cool and I want it but I'm not paying you $300 for it, not paying your extortion fee for your card I will continue to think it's cool and I will continue to want it but I'm not paying you $300 for it and that is honestly so greedy of you to ask anyone to do for the minimal extra benefits you offer honestly haven't even received any rewards from you guys and forever so fairly use your service anymore sure you've noticed that.
Response from Oxygen· Feb 7, 2024
We always listen to what our customers have to say. So let us know if you want us to make any improvements.
Ian M.
Posted
Amazing that about sums up this banking institution. From the travel benefits you rarely see on anything but high unachievable credit cards to the ease of use of their app usually found only on the most modern of banks it all is there and works perfectly add in the burnable cards for online shopping and it just makes them the perfect choice for a banking partner. And it looks like they will be adding more benefits in the future so I will definitely be sticking with them for the long run.
Freda J S.
Posted
I love my oxygen card i get 4 percent cash back on a lot of purchases and customer service is always fast and curious!
Response from Oxygen· Feb 7, 2024
Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.
Trey
Posted
Very grateful for Oxygen and its incredible customer service, coupled with a wealth of features, and the occasional unexpected customer appreciations gifts that truly make me feel like a VIP. I’ve been a proud cardholder for years, and plan to remain a member for years to come.
Response from Oxygen· Feb 7, 2024
Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.
Courtney N.
Posted
Cashback is cool, but waiting a til "oxygen day" (every month on the 8th) to use it is stupid. So you're locked out of cashback, but it use to be as soon as you hit the $10 minimum. They don't have any credit builders, loans, line of credit, or anything like varo, chime, Albert.
Response from Oxygen· Jan 30, 2024
We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.
sarath D.
Posted
They took back all the offers after purchasing Annual subscription.
Response from Oxygen· Feb 7, 2024
We always listen to what our customers have to say. So let us know if you want us to make any improvements.
