Poor
273 reviews
OxygenHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.
Oxygen (oxygen.us) has 273 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
273 approved reviews, newest moderated first
SHANNON A.
Posted
Customer service representative was knowledgeable and helpful!!!!!
Response from Oxygen· Apr 20, 2023
Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!
Corey
Posted
I’m not very knowledgeable about banks or banking but oxygen is my favorite online bank. I set up direct deposit in no time and it’s easy to use and I use the perks for cash back. I think oxygen is great
Response from Oxygen· Apr 20, 2023
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
Katherine S.
Posted
I really enjoy the easy way it navigates. There are many features too. I've only had good experiences with it. I've been using it for years now .
Response from Oxygen· Apr 20, 2023
Thanks for being a valued customer, taking out time to rate us, and for the positive feedback.
teresa
Posted
I need to hear how is my application taking so long to review
Response from Oxygen· Apr 20, 2023
Hello Teresa, thank you for applying! Looks like an email was sent to you regarding your application. Please reach out to Customer Support from that email thread regarding questions or an update.
Ken
Posted
Greatest mobile bank to use for sure.
Response from Oxygen· Apr 20, 2023
Thanks for taking out time to rate us and for the positive feedback.
Kimberly C.
Posted
Anytime I've had to call about my account or just simply questions, everyone I've spoke to were amazing customer service employees. They really knew Oxygen and the services it has to offer their clients! They spoke very good and clear English! That's my number #1 complaint with a lot of companies'!! When you have to speak to customer service that is not clear with their English language, it just makes the situation so much harder on the client and sometimes when it happens to me I have to hang up and try to find someone that can answer my questions and that I could understand what they are saying!! I honestly have always been very concerned dealing with app banks, in fact Oxygen has been the only online/app banking service I tried and I'm so happy that I picked Oxygen as my banking needs!!
Response from Oxygen· Apr 20, 2023
Hi Kimberly, we appreciate the time you took to leave us this review. Thanks so much for such positive feedback! We appreciate having you as a customer.
Shakir
Posted
Great Bank. Pays early and instantly on every deposit. Good perks and benefits especially the cash back. Customer service worked have a huge language barrier which sometimes stops you from getting quality solutions
Response from Oxygen· Apr 20, 2023
We are continuously working on improving. Thanks for your feedback.
COURTNEY H.
Posted
I really like Oxygen bank, the app is wonderful, I like my debit card, it's thick and metal like. The customer service Is quick and very nice and professional. Great job
Response from Oxygen· Apr 20, 2023
We appreciate the time you took to leave us this review. Thanks so much for such positive feedback!
