OXOReviews of oxo.com

Bought a full set of pots and pans from them. Started chipping after 3 months of casual use. I only ever washed with a soft washcloth. I contacted OXO/Cookware and they told me that the ceramic cookware is “a perfectly normal thing to happen.” So if you buy any OXO ceramic cookware, be ready for it to chip in a few months and you will not get customer support.

Extremely Disappointing Withdrawal Experience with OXO Market OXO Market promised withdrawals within 4–5 hours, later changing this to 24–48 hours. After that, we were told to wait until Monday, then another week, and then another Monday with a 100% assurance. None of these deadlines were honored. It is now Tuesday, and the withdrawal is still not released. Worse, our messages are being ignored and there has been no proper explanation. We have given OXO Market more than enough time to resolve this. Until the withdrawal is released within the latest promised timeframe, we will make our complete experience public, together with the screenshots, communications, withdrawal records, and other evidence we have. We will also submit the evidence to WikiFX, BrokersView, and the relevant UAE authorities for review. OXO Market, release the funds and resolve this immediately.

Don’t buy this. The brush falls off the dustpan while you’re trying to sweep. The little plastic clips do not hold it properly, so the product fails during normal use. For something as simple as a brush and dustpan, this is an epic design fail. Extremely frustrating to use.

I purchased a $225 coffee grinder that quit working properly within two years. They sent a replacement that soon quit working in the exact same way as the first one. OXO then refused to stand behind their product & would not replace it. Ultimately OXO has absolutely pitiful customer service and terrible quality products. I will never buy from them again after being a frequent customer for years.

I have been using just for short time a manual slicer. It does not work anymore and not because it has some difect but just becsuse it is manufactured badly. It is really a very bad product, unusable. In other words, IT IS CHINESE

They ripped us off and lied to us. Ordered several items online. Got email saying the items had been sent to Fedex for delivery; Fedex said they were waiting to receive the items. This went on for over a week. Got no response from Oxo to our first email. Live chat was a bust--wouldn't send call to a live person. Thought it couldn't get worse--until I called and got said live person. Anthony finally acknowledged that the items were still sitting in their warehouse (despite email to the contrary!) but said there was nothing he could do. Wouldn't expedite, wouldn't transfer me to a supervisor, wouldn't let me cancel the order--nothing! Granted the weather has been awful, but a rep who just keeps blaming G-d for the delay does nothing to help a customer who is out a considerable sum of money with nothing to show for it.

Mal servicio al cliente, me dio un chicle de cambio sin preguntar e hiso unos gestos de desagrado

I have spent the last 2 weeks emailing customer support and most recently the corporate personnel requesting the information to return unused items as they are not the quality I expected. I thought this was a reputable company but their tactics are very sketchy. I will filing a complaint with BBB, my credit company, X, the attorney general and any other source to highlight the injustices with this company