Excellent
57 reviews
OTTUHRHonesty, pricing, process and quality scores appear once 5 customers have rated them.
OTTUHR is listed under Jewelry & Watches.
OTTUHR (ottuhr.com) has 57 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57 approved reviews, newest moderated first
Adeline
Posted
Very good seller, amazing watch !! Fast shipping and well packaged. Good communication with the seller. I'm thrilled with my watch.
Response from OTTUHR· Mar 8, 2026
Thank you so much, glad the watch found a great home!
jonathan A.
Posted
On the 27th of January I ordered a watch, a week later there was no update so I wrote Garret and he said he was about to message me that the watch had an issue and I could exchange get a refund or wait for it to get fixed, I chose to exchange he sent me a confirmation and tracking number, it’s now February 16 and ups has not received the package. I tried emailing, texting his WhatsApp, I been checking my email every day and even the spam folder just in case but nothing. He’s been ignoring me , almost feels like I got scammed, all the good reviews on here I’m starting to think they’re fake. I wouldn’t trust this kid. Yes, a kid.
Response from OTTUHR· Mar 8, 2026
Thank you for the feedback, A full refund was processed on February 16th. We apologize if we missed any of your messages, but at no point were you ignored or scammed, the situation was disclosed upfront. You originaly asked us to send the watch once repaired, and later asked for a different watch. A separate order was created and then picked up by UPS. Every review on this page is from a real customer with a real experience. OTTUHR is built on transparency, which includes catching problems and making them right rather than shipping a watch that doesn't meet our standards. As for the "kid" comment, OTTUHR is operated by a small group of collectors and was founded by a professional in horology with years of experience in vintage watch authentication and servicing.
Sean - C.
Posted
Was able to get a hard to find vintage Nivada at a great price and in amazing condition. It’s running really well and it’s nice to have the warranty too. Highly recommend!
Response from OTTUHR· Feb 20, 2026
Thank you Sean!
customer
Posted
Great watch and it came in very good packaging. The watch arrived in exactly the same conditions described on the website. I will definitely buy more watches.
customer
Posted
Watch looks even better in person. Will buy from again!
Response from OTTUHR· Feb 20, 2026
Thank You!
Jonathan
Posted
Watch arrived as described, well packed, and quickly.
Darren
Posted
I like the vignettes that desribe the history of each watch and what makes them special. Having shopped around on other websites, the pricing seems fair, and the purchasing process was easy with efficient shipping.
customer
Posted
I bought my first Rolex at ottuhr, and couldn’t be happier. Well packaged, excellent communication, extremely detailed pictures, and over all great experience.
