ontechsmartservices.comReviews of ontechsmartservices.com

These people are a rip off and liars. They will take your information say they are sending someone out and they don't after taking your credit information. BEWARE OF THESE LIARS!

I wish I had checked out the reviews before booking this service. It's a total bait and switch! Find an alternative. I booked online for a camera solar installation. Apparently that is 159 AND I also should've added to my cart ANOTHER 159 charge to install the camera itself. The site is VERY confusing as to what you need to purchase. When the tech arrived an hour after his window he let me know I would need to pay another 159 to have the camera installed because my order was for the solar only BUT the site does not say solar "only" it says "camera solar installation". Anyway I refused to be bullied into paying more. I had to install the solar panel "only" and will give my money to a better company. Will never use for future either!

I had an appointment with ontech to install my simplisafe alarm system. I did not receive my day before notice so I called 2x the day before my appointment to verify they were coming between 8-10am the next day. Both times I was told yes. The day of my appointment no one came and at 8:30am my apt was cancelled due to no one in the area being able to install it

Awful company. They never showed up in their window, without giving me any notification that they were unable to come. I had delayed a trip just in order to be available in their alleged window - all for nothing. Avoid them. you're better off hiring a local handyman, or literally anyone else. They clearly give customer service a zero priority.

WORST SERVICE EVER. i called them as i was having issues installing my nest doorbell. I am quite handy, but the bell was not ringing. thats why i spent the 150$. He comes in does the same basic insrtall that I know how to, and says the bell not wroking is not their problem.

Worst service NEVER USE. So the guy came out, installed a NEW NEST camera and half did it. It doesn't work at night at all. When I called Ontech they said it was the nest. It wasn't. Their installer didn't complete the installation per NEST.

SimplySafe installation. Had system installed for approximately $300.00. I then had to purchase 7 additional sensors and put driveway camera up approx 12 inches.I called Ontech and they quoted me almost 200.00 for this minor project. I consider that this is not fair. Where is customer satisfaction????

The third party company ontech lacks the skills to provide the services. I recently ordered a diagnostic for a ring device, the on-tech technician came and asked me a few questions and said there is nothing he can do to fix the issue and just left. When i called ring customer support they said that the technician should have contacted them to resolve the issue. Not only on-tech did not provide the service that i paid for, their agents gave me false information and they denied to refund my money. On-tech smart services is a scam and their technicians lack the basic skills.