Excellent
312 reviews
OnPay | Payroll + HRHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 261 reviews with 5 stars · Clear filters
Susan C.
Posted
OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience!
Mary D.
Posted
When we found OnPay and started the enrollment process, it was much easier than expected. After one phone call, the transfer process was started, and our target payroll date was set. The integration of our data was quick and easy to complete. Their system is easy to navigate, and taxes were set up to pay automatically; even the various local taxes were set up by OnPay at the correct rates, etc. We have a smaller payroll, but they gave us their best service at a reasonable price. They are a great solution for businesses of all sizes, with affordable pricing, excellent support resources, responsive performance, and user-friendly interface. Thank you OnPay!
Tara M.
Posted
Since the beginning, my time with OnPay has been very pleasant. The customer support I received in the beginning for onboarding, learning the system, and first payroll was phenomenal. The ongoing customer support and support availability is great. The portal and system is very easy to use, and the value for the money is great
PEDRO B.
Posted
They are very efficient when you call by phone and quickly help resolve any problems with payroll payments.
Alyssa
Posted
We had a great experience from checking out the product to onboarding. I appreciated Emily’s help with setting up the company. The resource documents on the site were helpful, although I did struggle to figure out which were included with my subscription. Additionally, they uploaded our past data quickly, which allowed us to run payroll the following week.
Gary H.
Posted
Excellent problem resolution. No hidden fees like the leading company. Good phone support. If a tech doesn't? know the answer, it is quickly elevated until satisfied.
Ramesh S.
Posted
System functions are simple and smooth. The best part i liked is the service calls. I am really impressed with service calls management. The team is very clear and providing right answers for our queries.
GinaSP
Posted
OnPay's new account team who helped me set up payroll were outstanding. Their payroll platform is user-friendly and clean and crisp. Fantastic experience thus far.
