Rebecca C.
Posted
Onpay has been wonderful
Onpay has been wonderful. The customer service is amazing.

Excellent
312 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 261 reviews with 5 stars · Clear filters
Rebecca C.
Posted
Onpay has been wonderful. The customer service is amazing.
Anna
Posted
OnPay has been an excellent payroll service. Their customer service truly stands out. The team is knowledgeable, patient, and consistently provides clear guidance, which has made payroll and tax processes much easier to navigate. Responses are prompt, questions are answered thoroughly, and support is readily available when needed. The range of services offered is comprehensive and reliable, giving me confidence that everything is handled accurately and on time. I highly recommend OnPay to any small business owner looking for dependable payroll support.
M&O -.
Posted
Great customer support
Kate G.
Posted
OnPay is super easy to use to run bi-weekly payroll and affordable for small business! Setting up everything initially as a new business has some challenges; however, the OnPay staff was right there to help and guide me through the process!
Rachel
Posted
I use OnPay to run payroll for my own company and for my clients’ small businesses (usually 1–2 people). The interface is very user-friendly, the whole process is smooth, and their customer support is prompt and great. I think OnPay is a great, cost-effective option for small businesses.
Dasha M.
Posted
Very easy to set up a new small business. Great customer service. Good price point.
Larecia R.
Posted
OnPay is amazing! Customer service is there when I need them and always address my concerns.
Robert R.
Posted
Great payroll service - website is very user friendly with some nice features - running payroll is straight forward - everything needed is displayed on one page - the service is reasonably priced. The absolute best part is their onboarding process with a zoom meeting to run the first payroll.