OnlineorchardsReviews of onlineorchards.com

Were are my trees

On October 24,2022, An Apple Tree was Delivered to my home. When I took it out of the box, all the roots were missing from the tree. The Apple Tree Was all dried out. Today is the second time attempting to contact them. It is now October 26th today.

I ordered 4 trees. 2 were the wrong tree and 1 came completely broken in half. They came smashed in 2 boxes packed in sawdust wrapped in plastic wrap. They came with no directions. Nothing else in the box except the trees. I contacted them by email with photos of the trees and haven't gotten a response. Its been almost a week. One of the trees I ordered was 2 kinds in 1 and they sent me a Jona Gold which is cheaper then the double variety. Very disappointing. Their # I found doesn't accept phone calls. I think this place is a big scam.

I ordered 5 trees and received 4 of them. After sending the company several emails no one responded back. The trees I received were shipped 3,000 miles by ground and I am doing my best to revive them but I think I will be luckey if half of them live. The roots of the trees were packed in sawdust and dried out. This company need so serious help. Wish I had reviewed them better before buying from them.

Ordered dwarf Santa Rosa plum. It arrived as described . Some problem with shipping company but tree seems to have survived. Placed order through Home Depot.

Dispute with your credit card company!!! I wasted nearly $200. They sent the wrong trees. And the trees they sent were dead. I called my credit card company and they refunded my money after a dispute.

They dont respond to emails or questions. cant find out if item shipped i ordered. it was a gift for someone and they are really letting me down. cant contact them no phone and no replys to emails. they should be put out of business. i will be contacting the better business bureau if i cn find them.

I recently ordered three trees from online orchards. One was what I ordered, the second appeared to be dead (Im giving it another week to see if it comes to) and the third was not the variety i ordered. I emailed and asked them to resend the right one. They refused and said they would issue a refund even though the tree i ordered was still offered on their website. I received a notice that a refund was issued for $26.95. It was not and to this day has not been issued. I contacted them again and also questioned why $26.95 when the tree was $29.95. A person named Erin said they had credited the wrong tree and said she would issue a credit for $3.00 That credit was issued. I asked to be credited for partial shipping because I only received two of the three trees I ordered and they refused. They do not answer their phone at all and email responses are spotty if at all. At present I am still out the $26.95 and would like it refunded.