OnlineCarStereo.comReviews of onlinecarstereo.com

Ordered recones for prv speakers.. company didn’t specify the recone kit was on backorder…I cancelled the order, I was promised a refund over a month ago. I called 5 times.…still no refund!

Knowledgeable Sales Rep. Thank you Shantill for your input & working with me until it was exactly what I wanted and at the best price.

Shantell and Munira were a big help in getting me the subs that I was needing, the ones I ordered were not in stock because they are no longer made but these 2 helped me and made it to where I was able to get another set quickly and efficiently

I purchased a battery from this dealer; there was no issue getting what I ordered, and it came in a timely manner. My problem was that when I took it to get installed in my truck, it would not fit. I had ordered the wrong size, so I contacted them to return it. I received the label and took it to the UPS store to drop it off. About two weeks later, they got back to me, telling me that I had sent the wrong item back in the box. I'm wondering if anyone else has been through this. I will be seeking other avenues. They kept the battery, telling me that I had to pay for return shipping. I asked for proof of them receiving and opening it, and they couldn't provide me with this. This was a very disappointing experience with this seller.

Shantill was amazing!!!! Very helpful on product knowledge and went the extra mile to find out exactly what parts I need for an install. Thanks to Shantill again!!!!!

Shantill was very helpful and answered all the questions I had with what head unit would fit my vehicle.

I had a very poor experience with this company. I ordered a set of boat speakers, and none of the items were delivered on time. Communication was extremely frustrating—the representative I spoke with did not provide honest or helpful information. I returned the unused speakers as instructed, and it has now been almost a month without receiving my refund. The delay is unacceptable, and the lack of follow-up or accountability is concerning. Due to this situation, I have decided to escalate the matter and involve my attorney to pursue resolution. I strongly recommend others proceed with caution when dealing with this company.

7 weeks and I still don't have my order... I was told so many different stories. Its in transit, now on backorder, we can switch you to a different product. Never contacted me throughout I had to initiate everything. I called the distributor Electromedia direct and turns out it was never on backorder. The day I called to confront the manager Maria that I knew it wasn't on backorder. It was magically back in stock she said. Now 7 days later it still hasn't arrived in their warehouse California to California shipping. I've never had such a sketchy experience shopping like this. Nobody really knows anything its all through the warehouse which you cant speak with. Takes a half hour on the phone each time to get any information. Were my speakers ever ordered to begin with? Just so much bad and wrong here. Throughout my wait I was never treated like a customer should. Even when I spent almost 4k. Wow just wow. Pay the premium elsewhere.