Great
506 reviews
OncourseHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
506 approved reviews, newest moderated first
Mary K.
Posted
Navigation for account information isn’t easy
Response from Oncourse· Sep 30, 2026
Thank you for taking the time to share your feedback with us. We'll use it to improve and help modernize our online experience.
NA
Posted
The customer service representative took the time to help me. Help me find a solution to my problem and I stayed being a customer after over 20 and more years
Response from Oncourse· Sep 30, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Gary
Posted
By far the easiest repair I have ever had to experience. The company dispatched was perfect! CRC Appliance. From customer service, to the repair tech, to the part order and the return visit to fix...everything was handled professionally, timely, expertly. Clean and kind and welcome here any time!
Response from Oncourse· Sep 30, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
VIRGINIA M.
Posted
The appointment was quick and they did a great job fixing my oven
Response from Oncourse· Sep 30, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Terry T.
Posted
Professional, quick to help!!
Response from Oncourse· Sep 30, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Clarice G.
Posted
Let's me know how everything is doing good 👍 😌
Response from Oncourse· Sep 30, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Occupant
Posted
Technician did a good job explaining what my problem was. He recommendedfuture maintenance that would be helpful. Pl
Response from Oncourse· Sep 30, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Dianne A.
Posted
The agent was very helpful, polite and professional. She explained everything thoroughly.
Response from Oncourse· Sep 30, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
