Michael V.
Posted
Had what I needed in stock and fast…
Had what I needed in stock and fast shipping! Good price too!

Average
443 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
443 approved reviews, newest moderated first
Michael V.
Posted
Had what I needed in stock and fast shipping! Good price too!
Alberto L.
Posted
Lack of instructions Haven’t get to work mine yet just has reputation to be honest.
Response from OMTech· Oct 3, 2023
Hello Alberto, We would like to help you get your laser unit up and running. Please note we have reached out via phone and email to further assist. Please reply back when you have some free time. We appreciate your business! Thank you OMTechLaser Customer Support
Minon M.
Posted
Did not receive the file.
Response from OMTech· Oct 3, 2023
Hello Minon, We have sent out your SVG file again to the email we have on file. Please note we do apologize for any inconveniences the delay might have caused. If you have any issues or concerns moving forward please call us at (949)438-4949 or email us at [email protected] Thank you OMTechLaser Customer Support
Gregory N.
Posted
This is one of the worst online tutoring services you will engage it will take your money for $49 and leave you hanging for a technician to help you with your software issues. They will even not respond back with changing of appointment. And that money that you paid if they don't show up you can't get it back
Response from OMTech· Sep 29, 2023
Hello Gregory, We sincerely apologize for the delay in response on rescheduling the appointment you originally missed on 9/26/2023. Please note we would like to do everything we can to get your appointment reschedule. We have replied back to your email and look forward to your response. We appreciate your business! Thank you OMTechLaser Customer Support
Bernie
Posted
Some trouble in the beginning but the machine is running good now. Thank you tech support.
Response from OMTech· Sep 15, 2023
Hello Bernie, We truly apologize for the issue you have been experiencing with our laser and the services. Please note we have reached out via phone and left a voicemail. Our supervisor has also sent a email to help further assist you. Please contact at your earliest convenience as we want to resolve the situation. We appreciate your business! Thank you! OMTechLaser Senior Customer Support
Mike
Posted
Customer service is very responsive
Disappointed
Posted
I have ran every trouble shooting possible on this for the reason that it say I am having and still not working.
Response from OMTech· Sep 6, 2023
We are truly sorry to hear the unit isn't working properly for you. Please note we have reached out to you via email to further assist. We appreciate your business.
South Georgia Shotgun A.
Posted
staff very help[ful and responsive. Shipping company could have been better