Michelle G.
Posted
My package was shipped to the wrong…
My package was shipped to the wrong address. I contacted ombré and they were very understanding and helpful! Jherell was very helpful! Thank u so much!

Great
95 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self-care, meet science. Our easy at-home tests provide you with a quantified view of your unique microbiome. We analyze your DNA to provide evidence-based recommendations on lifestyle, diet, and strain-specific probiotics.
Ombre (ombrelab.com) has 95 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
95 approved reviews, newest moderated first
Michelle G.
Posted
My package was shipped to the wrong address. I contacted ombré and they were very understanding and helpful! Jherell was very helpful! Thank u so much!
Crystal B.
Posted
This test was easy to use and I was able to get my results just in time for my doctor's appointment.
Laura
Posted
They have great customer service!!
Response from Ombre· Jun 13, 2022
Hi Laura, thanks for dropping in and leaving us a quick review. You can always count on our customer care team. If you have any questions or comments, reach out anytime. We're here for you!
Amy G.
Posted
My tube leaked or was damaged in transit. They are kind enough to be sending me another set. Kind and friendly service.
Peggy
Posted
Customer service was very helpful and took care of the problem in a timely fashion. Can't wait to try the product.
Dominique
Posted
Crystal was fantastic with helping me get a replacement kit mailed out to me after it was recored that the lab noted a broken vial that was unable to be tested.
Monica T.
Posted
The response was quick and efficient. They went above and beyond to help me out. Love this company 🥰
folkefiende
Posted
Super helpful and very friendly support! Chris