Average
241 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.
Olivela (olivela.com) has 241 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
241 approved reviews, newest moderated first
Michelle S.
Posted
Amazing Service!! Fast delivery and shopping with a cause!
Response from Olivela· Jun 20, 2024
hank you for your positive feedback! We're thrilled to hear you enjoyed our fast delivery and our mission-driven shopping experience. We look forward to serving you again soon!
Kate
Posted
WHERE IS THE DRESS THAT I ORDERED??? Order #538869 Don’t ask for a review when I have NOT RECEIVED THE ORDERED ITEM. Sent email and tried to call your 1855 #
Response from Olivela· Jun 20, 2024
We sincerely apologize for the inconvenience you've experienced. Your satisfaction is our top priority, and we are looking into your order #538869 right away. Please check your email for an update from our team. Thank you for your patience and understanding.
Ali
Posted
Lovely Dress!!
Response from Olivela· Jun 20, 2024
Thank you for your kind words! We're delighted you loved your dress. If there's anything else we can assist you with, please don't hesitate to reach out. Happy shopping!
Joe S.
Posted
My Anabela Chan Mini Diamond Heart Stud Earrings are so delicate. Fantastic craftsmanship.
Response from Olivela· Jun 20, 2024
Thank you for your glowing review! We're thrilled to hear that you love your Anabela Chan Mini Diamond Heart Stud Earrings. Quality craftsmanship is our priority, and we're delighted you appreciate it. Enjoy wearing them!
Caroline
Posted
Had a delivery problem where my package was stolen and they told me they can’t do anything and never responded to me. Terrible customer service Update; they responded to my review saying someone would follow up and no one ever did. They say this just to look good. Do not purchase from here
Response from Olivela· Jun 20, 2024
We are deeply sorry for the inconvenience you've encountered. Please know this is not reflective of our usual service standards. We take such matters seriously and would like to assist you promptly. A Customer Service representative will reach out to you, to resolve this issue for you.
Lauren
Posted
Shipping was fast. Products exactly as described. When the package arrived to my city, it got stuck in the FedEx network and customer service was able to reach out to them on my behalf and expedite the package getting to the right location.
Response from Olivela· Jun 20, 2024
Thank you for your review and for choosing Olivela! We're delighted to hear that despite the initial delay, our team could assist promptly and ensure your package reached you as expected. We appreciate your understanding and look forward to serving you again soon.
Mrs H.
Posted
Sales assistant was so helpful, cheerful, knowledgeable, and fun to spend time with
Response from Olivela· Jun 20, 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our sales assistant. At Olivela, providing exceptional service is at the heart of what we do. We look forward to welcoming you back soon!
Yennyfer C.
Posted
Fast shipping ❤️
Response from Olivela· Jun 14, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with our fast shipping. Your satisfaction is our top priority, and we look forward to serving you again soon!
