Chuck
Posted
Still waiting for a working unit .
Still waiting for a working unit .
Response from Nuvio Recovery· Sep 6, 2026
Hi Chuck, Thank you for your feedback. We’re very sorry to hear that you’re still waiting for a working unit. If you’ve already been through troubleshooting or received a replacement that has not resolved the issue, we completely understand how frustrating it is to still be without a functioning product. Our products are covered by a 12-month warranty, and the purpose of that warranty is to ensure confirmed faults are appropriately resolved. If you're still waiting, please do share your order number and details, and we will personally review your case to ensure it gets resolved promptly. We apologize for the ongoing inconvenience and hope to get this resolved for you as quickly as possible. Best, Nuvio




