Steve
Posted
Customer service is excellent
Customer service is excellent. Any questions I asked were answered fast and sometimes within a few minutes!

Excellent
934 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nu Image is a telehealth company founded in 2004 in New Jersey by Andreas Dettlaff. In 2008 we moved to Tampa and went fully online — we are not a store or a brick-and-mortar clinic.Through our digital health platform we connect patients with licensed providers for online consultations and prescriptions across weight loss, hormone care, sexual health, and general wellness. Care is delivered with privacy and convenience: virtual visits, continuous support, and discreet shipping from licensed pharmacies. Serving patients in all 50 states. LegitScript certified since 09/15/2021.Visit nuimage.com to get started.
Nu Image (nuimagemedical.com) has 934 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
934 approved reviews, newest moderated first
Steve
Posted
Customer service is excellent. Any questions I asked were answered fast and sometimes within a few minutes!
Charles
Posted
Wasn’t that impressed with the 5mg, I’m going to try the 20mg! Chuck
Response from Nu Image· Oct 12, 2026
Charles, thanks for the honest note. Any change in strength is up to your provider, so if you'd like to discuss it, send them a message through your account. Our support team can help if you need a hand. Drop us a note at [email protected] or give us a ring at 888-520-3438.
Claudia
Posted
I’ve done HCG a number of times using new image (with success). This last time, something was off and I felt constant hunger as much as I stood By the protocol. I called Thinking maybe I got A bad batch or something? They just told me to increase my calories to 1K/day. I didnt Lose a single lb and it felt like a total waste :(
Response from Nu Image· Oct 12, 2026
Claudia, thank you for the review and for coming back to us after several rounds. Results can vary from one round to the next, and when hunger becomes an issue, any adjustment to the plan comes from the provider. If you ever think something is wrong with a batch, please tell us right away so we can look into it. We're happy to talk anytime at [email protected] or 888-520-3438.
Philip H.
Posted
Great company and product.
Maria
Posted
Great service
Debra H.
Posted
I’ve ordered several times from Nu Image Medical and have never had any problems! Great shipping great staff and great products!
Michelle F.
Posted
I only had positive experience with members of the company, my order and shipment..
Brian
Posted
Good products.