NuamoreReviews of nuamore.com

Response from Nuamore· Jan 5, 2026

Hi Sylvie, Thank you for sharing this, and I’m sorry for the concern caused. We’d like to clarify that your order has been shipped, and we’ve sent you an email with the tracking information. The watches are currently on the way, with expected delivery early next week. We also attempted to reach you by phone to walk you through the update but weren’t able to connect. Please feel free to reply to our email or reach out anytime if you need further assistance. We’re here to help and want to make sure everything is clear and resolved. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Jan 8, 2026

Thank you for taking the time to share your feedback. We’re really sorry to hear that adjusting the bracelet was frustrating and that the fit didn’t work as expected for you. We understand how disappointing that can be, especially when you’re looking forward to wearing your watch comfortably. We’d really like the opportunity to help you with this. We’ve reached out to you privately so we can better understand the issue and explore possible solutions together. Our goal is always to make sure our customers are happy with both the product and the experience. Thank you again for your feedback, and we hope to assist you directly soon. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Matthew, Thank you so much for your kind review! We’re delighted to hear the gift was a success and that your friend loved it. We truly appreciate the recommendation and are so glad you had a great experience with us. Warm regards, Karla, Team Nuamōre 💙

Response from Nuamore· Jan 5, 2026

Thank you for sharing your experience, and I’m truly sorry for the frustration and disappointment this has caused, especially as the watches were intended as Christmas gifts. We completely understand how upsetting the shifting timelines must have felt. The delays you experienced were due to higher-than-anticipated demand affecting specific variations, and we regret that the updates were not as timely or clear as they should have been. That’s on us, and we sincerely apologize for the inconvenience and loss of confidence this created. We want to make this right and help you reach a satisfactory solution, whether that’s moving forward with available options or another resolution that works best for you. We’d really appreciate the opportunity to assist you directly and ask that you please get in touch with us so we can take care of this properly. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Jan 22, 2026

Hi Jennifer, Thank you for taking the time to share your experience. We’re sorry for the confusion and frustration you encountered, particularly around communication, delivery timing, and checkout details. After working with you directly, we’re glad we were able to complete the return and issue a full refund once the item was received back with us, When we offered you a refund it was in case you wanted to keep your watch, our intention was not to reject your request. We appreciate your patience while this was resolved and the opportunity to assist you through the process. Your feedback has been shared internally, as it helps us improve how we communicate order confirmations, pre-orders, and checkout information moving forward. Warm regards, Sophie Team Nuamōre 💙

Response from Nuamore· Jan 5, 2026

Thank you for sharing your feedback, and I’m sorry for the frustration caused. We’d like to clarify that your watch has been shipped, and we’ve sent you all the shipment details by email, including the tracking information. We also attempted to reach you by phone to walk you through the update but weren’t able to connect. Please feel free to reply to our email or reach out again if you need any further clarification. We’re here to help and want to make sure everything is clear and resolved for you. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Dale, Thank you so much for your kind words! We’re happy to hear our team was able to respond quickly and take care of everything for you. We truly appreciate your support. Warm regards, Karla, Team Nuamōre 💙

Response from Nuamore· Jan 5, 2026

Thank you for sharing this, and I’m sorry for the worry caused by the timing. We’d like to clarify that your watch was shipped on the 27th of December as promised and is currently on its way, with expected delivery this week. We’ve also followed up with you by email and replied to your message there with the tracking details, so you have everything you need to monitor the delivery. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re looking forward to your watch arriving very soon. Warm regards, Sophie, Team Nuamōre 💙