Great
485 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
485 approved reviews, newest moderated first
hardik P.
Posted
Pos good but very bed customer service
Response from National Retail Solutions· Sep 14, 2021
We are sorry to hear you had a bad experience! We very strongly value Customer Care and would like to make this right. Can you please call (888) 281-8285 and ask to be escalated to Jessica or Christina.
Satisfied C.
Posted
Terrible hardware, no support, and no customer service.
Praful P.
Posted
Good Service
Response from National Retail Solutions· Sep 14, 2021
Thank you for the review, Praful! We are glad to be able to provide you with a good service and to help your business grow.
Sammy S.
Posted
great system always runs better than other then such as ucleus and passport inventory control scan and update also download app on your tablet desktop or phone
Response from National Retail Solutions· Sep 14, 2021
Thank you, Sammy! We appreciate your review and are glad to see you're satisfied with our system.
Saury G.
Posted
The Best company in USA
Response from National Retail Solutions· Sep 14, 2021
Thank you, Saury! We appreciate your kind words and are happy to help your business grow.
Virendra P.
Posted
Easy to operate and take less time to learn
Response from National Retail Solutions· Sep 14, 2021
Thank you, Virendra! We appreciate your review and are happy to provide you with the NRS POS that is easy to use and work with.
Prabhjot S.
Posted
Bad customers service
Response from National Retail Solutions· Sep 13, 2021
We are so sorry to hear that you had a bad experience! We take Customer Care very seriously and want to help fix whatever issues you are having. Can you please call (800) 215-0931 asap and ask to be escalated to Mario. Thank you.
pedro M.
Posted
Had NRS PAY for roughly 3 months (Credit card machine) and cant stress the "technical" Difficulties I've had. I Tried both plans ($49.95 or $16.xx) and both have their issues. I was told the plan for $49.99 is a flat rate and you would receive the full payment (fees would be charged automatically to the customer), LIES, I was still charged the 2.49%. had to call several times to get it Fixed. The down side to that option, Deposit would be receive 3-4 business days later. I switched to the other plan for 2 reasons, to save the customer the burden of the fees and also to "receive the deposit the next day". I still received the deposits 3-4 business days later, not the next day. Also, I have to mention they charge you the plan after you receive the card machine. I received the machine about a week before the month ended ( I was charged $49.95), I didn't install and have the machine ready till the start of the new month. Only noticed when another $49.95 payment was applied. even though the processor wasn't used and ready the last week of the previous month. If they can get these issues fixed it might be a decent addition to your business.
Response from National Retail Solutions· Sep 12, 2021
We are so sorry to hear about this experience you're having. It sounds like a series of misunderstandings which we can fix immediately. We take Customer Care VERY seriously and want to make this right. Our team agent, Grace, is reaching out to you today, or you can call 888-206-4036 and ask for her.
