Bob
Posted
Easy to sign up
Easy to sign up. And good pricing.
Great
257 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
257 approved reviews, newest moderated first
Bob
Posted
Easy to sign up. And good pricing.
customer
Posted
Cancelled because you requested EVERY name, DOB, and DL # of all my roommates.
Ab
Posted
The app will randomly decide that you did a "rapid acceleration" or a "hard break" when you definitely didn't and then you are punished for it of course. And if you do find yourself in bumper to bumper traffic and you are forced to break a lot, it will decide that that is a "hard break". So you are punished for how others are driving around you. I figured I wouldn't have issues as I am a good driver but I have not even had this insurance for a full month and I wish I could get out of this insurance early but if I do I will be punished financially by this company.
LESLIE M.
Posted
Prompt response and friendliness. Was able to help and answer the questions I had completely.
Laura W.
Posted
I love that once I put in for a quote how fast I got a response and I was able to update the coverage to my liking and it didn't raise the rate astronomically.
Phoebe
Posted
Quick and easy sign up for new accounts. Affordable plans. Continued observation of driving habits are helpful to assist with defaulted driving habits
Celena B.
Posted
Novo is very on point and tries to get you needs done inmediatly.
Adrian C.
Posted
A bit sensitive on brakes and acceleration, but in general is ok. Price is good, speed is not my issue, so I guess is worth to try it. Now I pay 47% as I paid with previous company