Priya
Posted
Jeremy P
Jeremy P. was a great help. His knowledge was outstanding.
Response from North· Mar 7, 2025
Thank you for taking the time to share your experience.

Average
53 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.Founded in 1992, North is a leading financial technology company building innovative, frictionless, end-to-end payment solutions for businesses of all sizes and industry types. North’s superior solutions span the entire payment ecosystem, from development, to partnerships that expand the landscape, creating a flexible universe that supports growth and scale for small businesses and merchants, as well larger enterprises with over $100 billion per year in electronic transaction volume. Experience easy-to-manage operations and payments infrastructure with a user-friendly merchant portal, end-to-end processing capabilities and personalized support.
North (north.com) has 53 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
53 approved reviews, newest moderated first
Priya
Posted
Jeremy P. was a great help. His knowledge was outstanding.
Response from North· Mar 7, 2025
Thank you for taking the time to share your experience.
Charles P.
Posted
My interactions with Jeremy Pozner were excellent. He made the process seamless. I would enthusiastically refer my colleagues and friends ends.
Response from North· Mar 7, 2025
We're glad to hear Jeremy was a great help. Thank you for taking the time to share your experience.
KL
Posted
Seamless experience from start to finish. I’m extremely happy with the ease of the entire process. Highly recommend.”
Response from North· Mar 7, 2025
We're glad to hear about your seamless experience with North! Thank you for your recommendation.
Lael M.
Posted
Easy onboarding and prompt deposits early on, but after a week or so, they decided to hold our funds indefinitely based on our website not having credit card logos, a requirement they did not disclose and one with no legal basis. We use a 3rd party solution that includes the website templates, so we can’t just add the logos even if we wanted to. North has been holding funds we need for working capital for over two weeks and their representatives have stopped responding to calls and e-mails. This is theft, pure and simple. Beware!
Response from North· Mar 13, 2025
We thank you for your feedback, and apologize for any inconvenience you experienced. We wanted to take the opportunity to reconfirm what was communicated at the time of approval - that your account was placed on a funding hold until the required card brand logos are added to your website. Unfortunately, these updates have not yet been made. As such, we're unable to release the funds until this necessary work is completed. We’ve contacted our Customer Care Team to ensure you receive prompt notification. You should be expecting an email shortly, with further details and instructions. Please feel free to reach out if you need assistance with the website updates. We're happy to help! We appreciate your understanding and cooperation.
connor C.
Posted
Big fan of North and their customer service!
Response from North· Feb 26, 2025
Thank you for your kind words about North and our customer service. We appreciate your support!
Alexander F.
Posted
The machine is great. I’m happy with the services I’ve received thus far
Response from North· Feb 26, 2025
Your feedback is incredibly valuable. We are glad to hear that you are happy with the machine and services provided. Thank you for sharing your experience with us.
Kenny M.
Posted
After a few months it’s been a pleasure working with North. Great experience overall!
Response from North· Feb 26, 2025
We are pleased to hear about your experience with North. Thank you for your feedback.
Emily C.
Posted
Excellent customer service
Response from North· Feb 26, 2025
Thank you for sharing your feedback!