Average
44 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Noajewelry is listed under Jewelry & Watches.
Noajewelry (noajewelry.shop) has 44 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
44 approved reviews, newest moderated first
T.Ran O.
Posted
Terrible! Zero communications but then I constantly get blasted with marketing emails. Items take over 2 months to arrive and not a single word from them.
Naomi
Posted
Awful customer service- actually non existent. I ordered 3 earrings - paid for two day shipping . It’s now 17 days later - sent COUNTLESS emails to their support email and Instagram messages and still never received the earrimgs. Tracking with FedEx said it was never picked up . Beyond frustrating bc I really wanted the earrings. So bummed . I had to file a complaint with my credit card but literally tried about 50 times to figure this out with them before doing the chargeback.
Vivien N.
Posted
paid 150$ for a pinky ring and it just completely rusted and they’re awful about customer service.. save your money for real sustainable jewelry!
Gillian M.
Posted
My order was never received. I sent four emails asking for help and no one responded.
Alina R.
Posted
AliExpress quality customer service is hard to reach and when I asked to make exception and refund I won’t ever use their store credit, items are cheap and half price on AliExpress, they replied with a no, in two days not 24 hours like promised. Horrible shop I wish I read customer reviews before I purchased.
Alka T.
Posted
Aurelie Berdugo and Noa Jewelry is a scam. The deleted my comments on social media for help. I have contacted the Better Business Bureau (suggest you do too) and opened a dispute with my credit card. First they said I couldn’t use my credit in a sale - that took them a month. Then they said to go ahead and buy and they’ll give me discount prices. So I did and they went silent. This is what scam artists do. Honestly looks like a small operation, her business address is a home. Her imaginary glamorous life is clearly fake.
Joann
Posted
Terrible product and customer service. I spent over $100 on a ring and it was tarnished within five days. You can get better quality on Amazon for a fraction of the price. Emailed customer service to try to resolve the issue and no response. Shockingly disappointed in this company and their products.
James B.
Posted
They stopped responding to me after I told them that they sent a defective necklace. Do not purchase from them. They have poor customer service and non existent customer communication.
