Robert W.
Posted
Activating an indicator
I got a new computer, and I have been trying to get Ninjacator support for two weeks to correct a problem activating one of my indicators from the old computer. Their email responses have not resolved the problem. I have called repeatedly, at least 6 to 8 times, and can not get through to a support person. I have left messages asking them to call me back, to no avail. Maybe this negative comment will prompt a call.
Response from Ninjacators LLC· Jun 22, 2026
Hi Robert, Thank you for your patience, and I sincerely apologize for the delayed responses over those two weeks. I'm glad we were able to connect with you on May 29th and work through the activation issue via remote session. I hope that resolved things for you on your new computer. If you're still experiencing any problems or have questions moving forward, please don't hesitate to reach out directly. Thank you for giving us the chance to help. The Ninjacators Team


