Excellent
499 reviews
New World DiamondsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 448 reviews with 5 stars · Clear filters
F F.
Posted
Quality is amazing our 6 product purchased
Response from New World Diamonds· May 17, 2021
Hi F Fritzky We really appreciate you taking the time to provide feedback! Thank you for your business. All the best.
CERAO
Posted
Ordered the 2 carat diamond necklace for my wife. Delivered the next day and I didn’t even request expedited shipping. Packaged beautifully and it is an absolutely stunning piece of jewelry. Will definitely be a return customer.
Response from New World Diamonds· May 17, 2021
Hi CERAO We are super excited to hear your feedback and excitement for your diamond! We hope to work with you again in the future. Thank you for trusting NWD. All the best.
MCG
Posted
Amazing customer service and stellar product. After ordering a pair of earrings Tina and team bent over backwards to ensure that my highest of expectations are met. Going as far to ensure shipping arrived just in time. Making the experience an excellent one.
Response from New World Diamonds· May 17, 2021
Hi MCG Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
K M.
Posted
As this was a big purchase for me I was understandably nervous and did a ton of research before finding a site to order from. Even after I found something I wanted to order, it took me a week or two to even give them a call over the phone to get more information and confirm that everything was legit. I spoke to a girl named Tina who was incredibly helpful - she took the time to explain everything to me including diamond categorization and grading, shipping, duties, etc and helped me far more than any other stores I had called/considered. I finally went ahead and made the purchase and have no regrets - the site has great deals and with customer service reps like Tina who are patient, friendly, and knowledgeable I will absolutely be a repeat customer.
Response from New World Diamonds· May 17, 2021
Hi K M We love hearing from happy customers! Thanks so much for your business and feedback. All the best,
LuAnn B.
Posted
Love the variety of colors offered. Diamonds are affordable compared to other companies available. Customer Service is very helpful and willing to work with you.
Response from New World Diamonds· May 17, 2021
Hi LuAnn Bordon Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best
John W.
Posted
I purchased a very high quality.66 Caret stone, along with what should have been a 6 prong solitaire engagement setting, as well as the matching wedding band. I received the rings in a timely manner and was extremely pleased with the quality and sturdiness of both rings. Only issue was the engagement ring was 4 prong. I immediately called and talked with Tina. We reviewed the pictures shown for the setting, and agreed that it should be 6 prongs. She talked quickly with her team, and they agreed that it wasn’t what I expected, and asked that I return it so they could fix it and also determine what happened. She sent me a 2day fedex label, and promised to turn it around in 3-4 days. They did it in 3 day, with 2 day fedex back to me - no cost! Got it today. It was perfect. I encourage anyone to think about purchasing a somewhat smaller, but higher quality stone while staying within their budget. The sparkles are unbelievable! And what caused the problem? I asked Tina. Turns out they have a policy that rings below.75 caret automatically get 4 prongs. However it wasn’t stated on their website. They immediately adjusted their website to properly inform their customers. Not many companies stand behind their product like this, while selling at about 1/2 what a retail jewelry store would sell a comparable ring. I highly recommend New World Diamonds.
Response from New World Diamonds· May 1, 2021
Hi John We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase! We hope to hear from you soon. We look forward to assisting you in the future. All the best.
Mika the N.
Posted
Placed my order with no problems and received confirmation. Ring arrived in about 3-4 days.
Response from New World Diamonds· May 1, 2021
Hi Mika We are grateful for your support and willingness to write a review. Thank you for trusting NWD!
Anonymous
Posted
My earrings came beautifully wrapped.
Response from New World Diamonds· Apr 22, 2021
Hi Anonymous We love hearing from happy customers! Thanks so much for your business and feedback. All the best.
