Excellent
222 reviews
Nest CollaborativeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Nest Collaborative is a collection of International Board-Certified Lactation Consultants® who conduct online, video appointments to help guide parents through the breastfeeding process.We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.We accept most insurances.
Nest Collaborative (nestcollaborative.com) has 222 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
222 approved reviews, newest moderated first
Nichole R.
Posted
Rachel was very thorough and helpful. She answered questions with great clarity and detailed examples
Response from Nest Collaborative· Jan 24, 2025
Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear all your questions were answered during your consultation!
Allison K.
Posted
I appreciate how virtual visits are tailored to my specific questions and challenges. They’re also very flexible with when they schedule visits and it’s great not having to leave the house with a new baby
Response from Nest Collaborative· Jan 24, 2025
Thank you so much for taking the time to review your experience with Nest Collaborative. We are so thrilled to hear your questions were answered during your virtual visit with an IBCLC!
Oksana N.
Posted
Register told me 40 min online consultation will cost around $100 and told it's not going to be around $500. And I got bill $440 for 40 min online consultation. I feel deceived.
Response from Nest Collaborative· Jan 24, 2025
Thank you for sharing your feedback with us. From your description it sounds like you have received an EOB from your insurance company. Please note that an EOB is not a bill; rather, it’s a statement from your insurance company detailing what has been processed, what’s covered, and what may remain for you to pay. The amount listed on the EOB is often the total cost of the service before any discounts, adjustments, or insurance payments are applied. We want to assure you that you do not owe the full amount listed on the EOB. Your actual balance due, if any, will be determined once your insurance has completed their processing and applied their coverage. Behind the scenes, our billing team advocates for you to the insurance company, including filing appeals that may take months after your appointment. The majority of our patients pay $0 out-of-pocket for our services. We hope this helps clarify the situation. If you have any further questions or concerns, our billing team is happy to assist you in understanding your EOB and any next steps. Please don’t hesitate to reach out to them at [email protected].
Rajashree M.
Posted
Just want to warn future moms. They kept calling me everyday, multiple times a day to schedule an appointment. After making sure insurance covered the course I gave into it. They split one class into two 30 minutes session to not “overwhelm me” and billed insurance 2-3 codes for each of those. This screwed me over for when it was time to get actual support postpartum when I struggled to breastfeed and needed it the most. I had used my maximum benefits after two weeks pp. Huge regrets and I will never get that time back :(
Response from Nest Collaborative· Jan 24, 2025
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when insurance coverage has limits, especially when it comes to breastfeeding support. While the ACA mandates unlimited coverage for breastfeeding throughout the entire duration of breastfeeding, insurance plans may still have restrictions on the number of consults they cover. We encourage you to share your concerns directly with your insurance provider, as this can help drive policy changes for all breastfeeding families. Given every plan is different, we recommend that patients review their plan’s coverage to better understand their benefits and how to make the most of what’s available to them. We truly empathize with your situation and our billing team is available to assist with any questions you may have. Please feel free to reach out to them at [email protected].
Maleka
Posted
The ladies were very thorough in their responses to all of my questions.
Response from Nest Collaborative· Jan 13, 2025
Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear your questions were answered and you received the support you needed! Your review helps so many other parents & parents to be!
Maria G.
Posted
My experience was awesome! All my questions were answered! She took all the patience to listen about my concerns, see my baby and help me!
Response from Nest Collaborative· Jan 13, 2025
Thank you so much for reviewing your experience with Nest Collaborative! We are so happy to hear that your questions & concerns were answered. Your review also helps so many other parents to parents to be!
Diana P.
Posted
The lactation specialists seem very knowledgeable and are wonderful at answering questions. They are kind people are very well suited for the job that they do.
Response from Nest Collaborative· Jan 13, 2025
Thank you so much for taking the time review your experience with Nest Collaborative! We are so thrilled to hear your questions were answered by our IBCLC's! Your review helps so many other parents & parents to be learn about our services, and we are so very grateful!
customer
Posted
I learnt a lot through this Nest Collaboration - Nicole Pogrund is my Lactation consultant, she is kind, compassionate and shows a lot of empathy - given that i had just delivered a baby and was struggling with feeding. She provided a lot of guidance on latching, feeding frequency , pumping - every thing that i needed to know, I was able to start with 0 experience to be able to get my baby to breast feed, and even address some of the challenges related to flat nipple.
Response from Nest Collaborative· Dec 16, 2024
Wow, thank you so much for taking the time to share your experience with Nest Collaborative & Nicole! We are so thrilled to hear you had a great session & were able to receive support for latching, feeding frequency & pumping as well as for other breastfeeding challenges.
