Raymond B.
Posted
Being able to pay weeks after due date.
Being able to pay weeks after due date.
Response from Neptune Flood· Aug 23, 2026
Raymond, thank you for choosing Neptune!

Excellent
348 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
348 approved reviews, newest moderated first
Raymond B.
Posted
Being able to pay weeks after due date.
Response from Neptune Flood· Aug 23, 2026
Raymond, thank you for choosing Neptune!
Elly H.
Posted
She listened to me and got me what I needed extremely fast. I was very impressed.
Response from Neptune Flood· Aug 20, 2026
Thank you for choosing Neptune, Elly! Our team is here if you ever have questions about your policy.
Ethan
Posted
Easy to change quote
Response from Neptune Flood· Aug 20, 2026
Ethan, thank you for choosing Neptune! Our team is always here to answer any questions you may have about your policy.
msseanigmail.com
Posted
It was a pleasure working with Kelseigh. She is very personable and detailed oriented. All of my needs were met with satisfaction.
Response from Neptune Flood· Aug 20, 2026
Thank you for choosing Neptune! We're happy to hear you had a great experience with Kelseigh.
William K.
Posted
Quick response to my question!
Response from Neptune Flood· Aug 18, 2026
William, thank you for choosing Neptune! Our team is here if you have any additional questions.
Bob M.
Posted
Timely response. Accurate work.
Response from Neptune Flood· Aug 14, 2026
Bob, thank you for your feedback. Our team is always here if you have any questions.
Kim
Posted
I had such a positive experience. Kyle was responsive, detail-oriented and thorough. I would highly recommend.
Response from Neptune Flood· Aug 14, 2026
Kim, thank you for choosing Neptune and for your feedback on your experience with Kyle!
Golfin
Posted
Assistance was very helpful and most important timely. Questions and research was done completely and again most important timely! Thanks
Response from Neptune Flood· Aug 11, 2026
Thank you for choosing Neptune! Our team of licensed customer success representatives is always here to answer any questions you may have.