Lauren
Posted
Couldn't cancel my free trial...
I signed up for the 7 day free trial and it was then made impossible for me to end it...sent me round in circles and then the system conveniently kept crashing at the final stage of cancelling it, so it ended up charging my account. Also, I followed all of the advice and my 'on page SEO score' decreased!!
Response from Neil Patel· Dec 11, 2020
Hi Lauren, Thank you for bringing this matter to our attention. We’re very sorry we failed to meet your expectations at the time. We have since made improvements to Ubersuggest that have improved the cancelation process, and we also updated the On-Page SEO algorithm. We would love to invite you back to try another free trial of Ubersuggest along with a 1 on 1 SEO strategy session. Please send an email to [email protected] (mentioning this) to set up a time! Thank you, Ubersuggest Team


