Excellent
103 reviews
Neat LoansHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The traditional mortgage process is broken. Buyers want a transparent, organized, and digital-first home loan experience. Instead, most lenders don’t offer visibility into basic questions like “What do I need to qualify?” or “Will I keep the same home loan rate by the end of this process?” At Neat, we aim to solve this mortgage mess, so we built a home financing company for the client first. Our platform allows home financing to happen in real-time, in a one-session process for greater speed and certainty.
Neat Loans (neatloans.com) has 103 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
103 approved reviews, newest moderated first
Steve K.
Posted
I have been really impressed with the Neat Loans approach as shown to me by Magdalena. She was knowledgeable and responsive throughout the qualification process. Efficient and very nice to talk with. All questions answered honestly and quickly. No pressure. Thanks M.
Phanith K.
Posted
I had a great experience with you company. Catalina Jacobo was wonderful. Her responsive and professional made the process easy and exactly on time. I will recommend her to any of my friend who want to process Loan. Really appreciate her assistance.
Phillip P.
Posted
Caty and team were amazing! Excellent rates, professional service, courteous, and most importantly very responsive. Highly recommend for home purchase or refinance needs!
Kevin J.
Posted
Let me tell you about this incredible experience I had with Paul Gresh while shopping for a home loan. First, on a personal level, Paul was a great conversationalist, smart, funny, and versatile. The conversation flowed well and we spent a lot of time talking about personal topics as well as loan-related topics. Professionally, Paul knew exactly what he was talking about, he provided the perfect amount of info and helped to identify why Neat is unique and would be advantageous to go with you. But he never over promised. Ultimately, we were given a $35k incentive (a free finished basement) to finance through our builder, but Paul left a lasting impression and I am 100% confident I will be recommending him and Neat to anyone who asks. Keep up the superb customer service!
Devinderjit S.
Posted
Chris Gomlicker rocks! Throughout the process, Chris was in constant touch with me. Helped me get the best possible interest rates and closed in a timely fashion.
Ashley
Posted
This is by far the best lending company I have used. Emma Grunwald is the best! She got me through every hurdle along the way to make sure I got the home I wanted...ahead of schedule! The rates are the lowest I found. Emma never felt like just a lender, more like a friend. Every hurdle I overcame during underwriting, she was just as excited as I was. I won't use anyone else.
Max D.
Posted
Chuck and the entire team did a great job! Thorough and thoughtful from start to finish.
Tyler H.
Posted
I am a new employee for Neat Loans and my wife and I decided to apply for a refinance with my new company. We found the application process to be very thorough and user friendly. Once the application was completed we were invited to the "Borrower Dashboard" where we were able to upload all the necessary documentation to begin the loan process. If you complete all the document uploads within 24 hours you even receive a $100 dollar Visa check card. Now that is an incentive! We received constant updates from the Home Loan Advisor (Erik), Client Coordinator (Brianna) and Closer (Jes) throughout the process. It took 3 weeks from filling out the application to getting approved and exactly 1 month from application to signing loan documents. Now that is fast! The closing was smooth and was able to have a mobile notary come to our house to sign the closing documents. Very convenient. I'm not saying this because I am an employee of Neat Loans but this was the fastest, smoothest home loan process that I have ever encountered. Truly proud to be part of this Team.
