NavToolReviews of navtool.com

Got it for Christmas and it's already installed in my car, it's great addition to my Lexus ES 2016. In my Lexus ES 2016 I don't have navigation and there is no way to get one installed at the dealer. With CarPlay it feels like original just like in the newer cars that I have seen. You control the CarPlay experience using the iDrive joystick in the center consul similar to what is in my friends Mercedes. Most important part of this whole thing is that I was able to install it by following their step-by-step video and the product is made in USA. Having my CarPlay in my Lexus ES is truly a Christmas miracle.

Placed an order with NavTool for a 3.0 HDMI interface and they shipped me the wrong product. Had to fill out a RMA on their website for a return. Spoke to someone on the phone and complained about having to pay shipping cost and he said they would probably credit my account which they never did. Call again after not receiving my RMA five days later and was told I would get it that night. The next day I sent another email complaining about RMA and would dispute charge with credit card. No reply. The guy you see in all the installation videos is the one that always answers the phone. This place is a scam when it comes to returns. 12/19/20@3:50pm Its funny that after the negative review I would get a reply. Now they telling me I have to email their legal dept because my account is locked, The owner posted my personal info below for several days and then deleted info. He has sent me several text but nothing on how to return the product for exchange. 12/20/20@11:50am. Their customer service department has sent me several texts and emails for instructions to send product back. Since my information was displayed I have been receiving several prank Robo phone calls. 12/29/20 NavTool tried to have my review flagged. They removed my personal information and replaced the reply with----not a customer. They have received the returned interface and I am still waiting for an email or phone call. 1/07/20 NavTool now has my account locked. They claim I have to contact their legal dept which hasn't responded. Spoke to the guy who does the videos and he claims he is not the owner and can not give me any info. They basically said I had to remove this review in order to refund my account. As you can see above next to the star rating, my review has been VERIFIED by Trust Pilot. After several weeks I finally got a credit thru my Bank/Visa.

Highly recommend a company , Ask me any questions. Fast shipping great product what else can I say, this is my seventh navtool of the purchasing them since 2006, they all work amazing without any problems and I could not be happier with the product it’s all weired I’m looking for in a product for integration

Does not work horrible Products, out of the box does not work Update: All I had to do is apparently plug in the power harness and everything started working as expected, the product is amazing just if you’re reading this review my recommendation to you is take your time don’t rush and watch their follow along videos as they are great. So good luck to everyone who’s going to purchase one and install it support is great and everything works as expected do not rush this and you will be happy with the results I actually have one of the plugs fall under the seat during installation and for that reason I was missing the flag and nothing was working as soon as I can that’s great boom I have CarPlay in my car

Navtool Apple CarPlay for Acura works great. Fast shipping and I received mine but I made a mistake by ordering a wrong year, they send me a prepaid label and the new product with it and I was just needed to sell the other one back. Even though the mistake was on me 100% in the process of exchange was super seamless and extremely fast

All products work as advertised without any issues, installed it over a month ago and so far zero complaints. I’m able to get both Apple CarPlay and android in my car and I use HDMI mirroring for Apple TV

This is my 3rd navtool. Don’t waste your money with cheaper options , navtool works as advertised. If you follow their advice it will work early expected right out of the box. Prior to purchasing navtool I have attempted to install 2 other products and none worked out whatsoever navtool worked right out of the box, highly recommended product

Look at the BBB of NY. ALL these people couldn't make all that stuff up. My filing will be there too as to my negative experience with this company. Navtool just put my information on the internet for all to see. no problem. Even got a phone call at 10 19pm from a person with a NY number stating he was coming over my house. NO problem. Now I am getting harassing phone calls for my post. Wonder who it is. refund me my money if you claim to be reputable. The person who called me at 10:19pm, his number is 347-7xx-xxxx. told me he was coming over my house. Real professional of you. just got the email that you edited your review again. Already have pictures of it and have called Trustpilot. Will be using this very useful information. thank you. People please don't be fooled by fake ratings. Look at the BBB website. The company says they are A rated but its not true. Why does the company have to lie about their ratings. The BBB is an honest organization unlike this company. Got contacted by their legal dept and obviously went nowhere. Contacted my attorney. Setting up to sit with the District Attorneys office in Massachusetts to bring fraud charges against the company. Hope your "legal dept" that called me is good. Once criminal charges are filed, sure they will want to settle then. My attorney asked me if anyone else who has had issues with them please send me your contact info along with any paperwork (attached) so that we can make this right for everyone. Really hate that it has come to this. Really? The website is yours with a page on your site. again you put out fake information. Go to the BBB.org site and check out the real review,not this company's made up one on their own site. again thanks for the fraudulent information. My attorney is going to have a field day as well as the law authorities! love how you said i never bought anything from you and my cc got refused to now I bought something. Get your story straight, better yet keep your lies coming. real "professional "of you. My story has not changed at all. Yours has multiple times. BBB.org is the site. YOU ARE an F! Can't make this stuff up! Maybe you should visit the real site instead of your made up one. See you in court. The truth hurts doesn't it. 12/17/2020 8.38pm get numerous phone calls from fake number using caller id fraud. can't make this stuff up.