NateraReviews of natera.com

It was helpful that you sent someone to draw the blood rather than having me go to a lab. Your representative was very kind and professional. The experience was pleasant.

The Ladies that were in customer service was excellent and my person that drew my blood was extremly professional

Very smooth, very easy, high communication experience. My physician ordered a specific panel. They contacted me before sending the collection kit, and said "your provider" has ordered a Natera test for you, which left me wondering which provider that was, and whether I was the right patient. A click of the link clarified what kind of work they do and which physician had placed the order. I filled their questionnaire online. They contacted me to be sure I had received it, and the instructions were clear and complete. They offered help to arrange pickup (I didn't need it) and texted me when they had received the sample. Trustpilot will mark this as an unprompted review, whatever that is, but Natera did send me the link to the review page.

Great communication from Jaime.

Jaimie was professional, personable, and timely with their communications throughout my testing experience.

Found them to be on top of their game. See a am a procrastinator, and a good one.They were not pushy but caring about getting this done,so it's done , and they were very informative about proper text taking shipping recieving etc . So Thank you all!!

Very nice and helpful

The staff fallowed up with both text and phone calls to ensure everything was understood.