Average
3,535 reviews
Nano Hearing AidsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
3,535 approved reviews, newest moderated first
Anita J.
Posted
Still getting acquainted
Response from Nano Hearing Aids· Jun 19, 2023
Thank you for taking the time to share your feedback with us. We hope that you are adjusting to your hearing aids and enjoying using them. Please feel free to reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. - Nano Support Team
Alline H.
Posted
Customer service great. Shipping time good. Product not to great can’t get it to work after trying for 3 days
Response from Nano Hearing Aids· Jun 21, 2023
Hi Alline! We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future. Have a great day and stay healthy! Thank you, Nano Support Team
Richard R.
Posted
No hassle replacement.
Response from Nano Hearing Aids· Jun 13, 2023
Thank you for sharing your feedback with us! We are glad to hear that your experience with our customer service team was satisfactory. - Nano Support Team
Miriam (Merry) S.
Posted
I have had my Nano in the canal style for about 10 days. I charge them 2 hours like the instruction said when I first opened the box. Couldn't see much of change so the aids went back in the box. Try again a few days later with a 3 hours charge. No change. So I called the company planning to return. A nice gal Lee took show me how they are to work. I had no clue how long to hold buttons. I tried the aid for a while for I did hear sounds a bit better but the darn thing whistled a lot. I tried another day and the gadget only seemed to last a few hours and I heard beeps beeps just before it died for the day. On on the 3rd day I charged overnight and wonder was that too long? So far the aids aren't what I thought.
Response from Nano Hearing Aids· Jun 19, 2023
Hello Miriam, Thank you for answering my call. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team
Sherry R.
Posted
Overall pleased. Still learning the charging system for the best and longest charge.
Response from Nano Hearing Aids· Jun 19, 2023
Thank you for taking the time to share your feedback with us. We are happy to hear that you are pleased with your new hearing aids so far. Regarding charging your devices or if you have any additional questions, we would request that you call us at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to hearing from you and wish you a wonderful day! - Nano Support Team
Rose G.
Posted
As for resolving my issue it was a little slow starting, a misunderstanding about how the return will be handled , but once it was resolved , the process was in action. But unfortunately when I sent the 49.00 for the repair of my left hearing aid , they sent the wrong model. So I’m not sure why that happened. So it wasn’t completely resolved after all. I have purchased several models from Nano, but I don’t know if I will be purchasing any from Nano in the future.
Response from Nano Hearing Aids· Jun 21, 2023
Hi Rose! If there is anything else we can do to help, please contact us via phone or email. We are here for you. 📧: [email protected] ☎️: 619-738-2438
for your O.
Posted
It is not very strong it is more of an expensive amplifier. However, I guess that's why it's inexpensive, as hearing aids go. Just wanted it to help my dad, he is 92 and in great shape except for his hearing.
Response from Nano Hearing Aids· Jun 21, 2023
Hello Charles, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
Robert K.
Posted
Had a problem with my hearing aids So I call the help line All kinds of suggestions were given to solve my problem but nothing solved the problem. So Nano took them back and gave my money back. I will reorder these hearing when I return from my trip, they were very helpful and next set will work better hopefully. Thanks Nano
Response from Nano Hearing Aids· Jun 16, 2023
Thank you for sharing your experience with us. I am so sorry you had trouble with you initial pair of hearing aids, but am happy to hear that our customer service team was helpful in the return process. When you are ready to purchase another set after your trip, please reach out at 619-738-2438 or email us at [email protected]. Safe travels Robert! - Nano Support Team
