Average
3,535 reviews
Nano Hearing AidsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
3,535 approved reviews, newest moderated first
Barbara S.
Posted
They were honest and reliable. Instructions were helpful
Response from Nano Hearing Aids· Jun 23, 2023
Thanks so much, Barbara! We're happy to hear that you have such an opinion about us, it means a lot for us as we're truly doing everything we can to provide the best service possible.
Helen D.
Posted
Too much static. Difficulty with volume levels. Ear canal irritation.
Response from Nano Hearing Aids· Jun 23, 2023
Hello Helen, Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
Henry S.
Posted
To start with, it takes ONE phone call to make an order, but a call, plus a call-back to make a return? And then, lots of jabber-jabber about up-grading, etc, etc, but pretty useless to us, as I hated these hearing aids! I sure hope my return will be as easy-peasy as getting these things!
Response from Nano Hearing Aids· Jun 23, 2023
Hello Henry, We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future. It shows that you already called in and one of my colleagues assisted you regarding your return so I hope this resolves your concern but in case you still need further assistance, please reach out and we are here for you. 📧: [email protected] ☎️: 619-738-2438 Have a great day and stay healthy! Sincerely, Nano Support Team
Ramona R.
Posted
The girl on LINE who helped me was outstanding! She was able to direct me if even from afar. I do need time to be able to evaluate the aids as I use them.
Response from Nano Hearing Aids· Jun 23, 2023
Hi Ramona! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
William A.
Posted
Received hearing devices. Followed exact instructions. The left hearing device worked great. The right hearing device was faulty and would not function. I tried all the different sized hearing domes and changes in set up/volume. The right hearing device would emit a loud reverb tone whenever you would speak or other sounds were presented. Contacted your company and the decision was made to have the device sent back. I mailed the device back on June 20, 2023, costing me $25.00 to mail the device. Not sure why a new customer should have to pay $25.00 to have a device mailed back to you when it was faulty when the device was received. Because of this experience, I no longer want another device and would like a full refund for the returned device.
Response from Nano Hearing Aids· Jun 23, 2023
Hello William, All returns claims are handled accordingly in all accordance with our Refunds Policy: https://nanohearingaids.com/pages/refunds-policy If you still need further assistance or to discuss more of this, please email our returns department at [email protected]. Thank you, Nano Support Team
Dale N.
Posted
To the positive these devices will upgrade my non-directional hearing devices used while hunting. As far as speech no matter how much I work to adjust the devices speech is garbled up close and I can hear every word spoken for example in the large waiting room at the doctors office even on the lowest setting for each ear. Since I can use them I will keep them.
Response from Nano Hearing Aids· Jun 23, 2023
Thanks for sharing your experience, Dale. We appreciate your business. Please let us know what we can do for you in the future.
Ronald S.
Posted
When the in ear hearing aid did not satisfy me, you without question exchange at my request.
Response from Nano Hearing Aids· Jun 23, 2023
Hi Ronald. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Kirk N.
Posted
Upgraded to Sigma plus and very happy. The right aide was defective but Customer Support was very helpful and are promptly sending a replacement. Love the bluetooth feature!
Response from Nano Hearing Aids· Jun 23, 2023
Thank you so much for this 5-star review, Kirk. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
