NamebranddirectReviews of namebranddirect.com

SCAM COMPANY DO NOT BOTHER WITH ANYTHING FROM THIS BS COMPANY

I ordered a CRT TV so that I could play old retro games. I couldn't switch to AV, so I needed to get a replacement remote. After searching one up, I found namebranddirect selling a replacement remote for my exact model of TV. I was super excited when it finally came, and then I looked at the remote. I was entirely different. It was a cheap and trashy universal remote. I looked through the sheet of all the remote models that it supports and found that my model wasn't there. I autosearched anyway and it could only change volume and change channels. It couldn't open the menu or do anything else. And FUN FACT, THE REMOTE THEY SENT HAS ENTIRELY DIFFERENT BUTTONS THAN THE IMAGE! Just complete F7CKING LIARS.

I ordered a remote control for an LG TV. I got an email telling me it was delivered. Not a damned thing at my door. And I see no phone number to call the seller.

Ordered Sony TV remote. Arrived timely. Remote works as advertised.

I ordered a Dust Bin For i-Robot Roomba 692 and got wrong Bin. Don't know why pic and part # of items shipped correct and had Model 692 on shipping label at bottom. I was told by Michell to return it for $29.00 full refund to my account, It would cost me $6.90 to send back. She sent me a return label on July8,2024 and I was given credit for wrong part that day. Tracking # said they would not get until Friday July 12,2024. I was not expecting credit until then. They did the right thing as this was no fault of mine. Bud Bedgood

I ordered the brush cage module for my rumba vacuum. Not only did I receive what I ordered in a timely manner, it also included a set of brushes; exceeding my expectations.

SCAM WEBSITE!! DOES NOT ANSWER PHONE OR EMAILS! NEVER SENT TRACKING!

I ordered a remote for an older Magnovox DVD unit based on the model of the remote. They sent me a universal remote instead of the one I ordered which was specific for the TV. I tried calling over weeks during the hours of operation for assistence, and send an email to their email address listed for customer support and heard nothing back. I have initiated a return, but question if this company will credit my account back.