NaktoReviews of nakto.com

Having replacement parts in stock. It's not as common these days to provide fix-it-yourself support for products sold. I appreciate the ability to do so.

Every question received a rapid response with follow up action to make sure I have everything I need. Greatly appreciated, Rob

I ordered the wrong headlight and gave a initial favorable review because I thought it was being taken care of but all communications from NAKTO suddenly stopped and I still haven't received my replacement headlight after sending the wrong one back., hate that they have no live person to speak to.

I love how the bike arrives mostly assembled! The instructions booklet was also very helpful and easy to follow

You guys are trash. I ask for a replacment key you send me a whole new lock. Your going to eat the shipping fee .

Bike works great, the battery that came with the bike doesn't properly work. It does halfway through it's life and doesn't even last an hour. I've been stuck using my old battery from my old bike, on my new bike. Customer support was and is amazing, they're shipping me a new battery right away!!

Update: Natko has reached out and resolved the issue. So far bike is working great and we are happy with the product. Our bike does not work. It has a faulty battery and we have not been able to get customer service to contact us to resolve this. Made several attempts via message, email, and phone.

I love my City Stroller! It's fun and works great!!