My WaggleReviews of mywaggle.com

UPDATED Review: Although the automatic 2 year renewal for $299 initially was processed for a deleted app as having not been cancelled before the deadline, Waggle did respond swiftly to my review and helpfully sorted out the problem. Much appreciated!

So far the temperature monitor is working while camping. I just bought the waggle 4g camera but I haven’t set it up yet. I wish the camera plan was 1/2 a year, we don’t camp for a full year.

Update: The company has reached out to me and offered to send me a new one. I appreciated it, and they won me back. I am updating it to 4 stars as my initial interaction with customer service deducts a star. Josh followed up to make sure I was taken care of. Purchased waggle but can't even use it because I never received it. Lasership, being lasership, claimed to have delivered my package, but I never received it. They've delivered my package to wrong places and they never show any proof of delivery. At least, FedEx or UPS would show a photo of where they dropped it off for proof. Looking at some of these other reviews, it looks like Waggle stops helping after shipment/they got their money. For all of the online ordering I've done, Waggle has been the only company that I have not received my item/service or at least attempted to help me out. I wouldn't have mind reordering and paying again, but they just replied back, "Sorry, courier said they delivered it, we can't do anything about it" makes me feel like they didn't even try to help. No accountability by courier service and company. Comparing it to an experience I had where Fabletics used lasership and I never received my order. They reshipped another shipment and used UPS and I received my items just fine. With over 1 million packages stolen a day, you would think a company would insure it's package to make sure it gets to it's customer. But, that just goes to show you what type of company Waggle is.

Product works as expected. I had difficulty setting up and getting a live person, thus the 4 out of 5. Thru persistence I got hold of Stan who walked me through set up like the pro that he is. Many thanks to Stan, and on to the dog show

We had lots of trouble connecting to WiFi, but when made aware of it, customer service did a great job walking us through it.

There was an issue with my device,However, customer service responded promptly and that experience was great. This product is going to make things so much easier for me and my pet in the future :)

The My Waggle service was a reliable pet monitoring service for our dog inside our fifth wheel. Unlike other services that require you to supply your own wireless service, everything is all bundled in making it easier.

Had the waggle for about a week and it locked up never to start again. They are sending a replacement, so hopefully this is a rare occurrence. When it was working it worked great, gave us peace of mind leaving the dog in our RV.