Gb
Posted
Terrible service/ fake website
I ordered from them in early November and still haven’t received my order! When I asked them about it they said there was nothing they could do and that I couldn’t get a refund.
Great
404 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Myspotifyglass is listed under Jewelry & Watches.
Myspotifyglass (myspotifyglass.com) has 404 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
404 approved reviews, newest moderated first
Gb
Posted
I ordered from them in early November and still haven’t received my order! When I asked them about it they said there was nothing they could do and that I couldn’t get a refund.
Steve
Posted
Ordered item in November for Christmas gift here it is January still not received. Finally working on a replacement. Waiting to see if this one is actually shipped
Bob
Posted
The quality of the glass has some scratches from the distance it is not noticeable. the code for the song isn’t working. Overall it looks okay. Probably won’t get another from here
Jenna R.
Posted
Terrible service. I ordered a product, totally over priced and found it over half price cheaper on Amazon. I contacted customer service only 1.5 hours after ordering (on a Friday night) to cancel - they told me I would still need to pay a depreciation fee for 30% of the product! They then said the order had been suspended and I told them I wanted a full refund. Then to get another email saying my product was ready and if I really don’t like it I can get a 5% refund. Laughable. Totally terrible service, and now after reading other reviews im worried about what I will recieve.
Theresa
Posted
I placed an order, received it in a timely manner, however, the product that I ordered is damaged. I have been emailing with Nora, who continues to argue with me and will not refund my my money. I have sent pictures of the damaged item, and she still says that is how it should be, there will be white spots on it. I have continued to tell her there are a bunch of scratches all over, and she continues to say check it again. You are a decent size company and should take accountability that sometimes things are damaged and if they are then your customers should be reimbursed. I have shown proof and just keep getting told to re check the item and take the protective wear off. The protective cover is off, and has been off since I received it, the scratches are on the actual product. I am so very disappointed that you would not accept responsibility and want to show that you actually care about what your customers receive.
Grateful C.
Posted
The picture peeled off of the first one I purchased. I contacted customer service and they kindly sent out another one and that picture peeled off also.
Blanco
Posted
My girlfriend loved it! It came right on time and in perfection condition
John N.
Posted
I love the product. It’s for me and my boyfriend’s anniversary and I know he will love it. It came in a fair amount of time and I love the quality. I thought this was a scam website at first but everything is so legit. Thank you guys for your service. Beautiful product.