My RNKReviews of myrnk.com

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4.1

Great

590 reviews

My RNK4.1Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About My RNK

Personalized Health Backed by Science.Step 1.Free quiz, 100% online. Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path. Step 2. Personalized plan, no waitlists.Tell us your goals—from losing weight to boosting focus or energy. We’ll recommend the right path.Step 3. Work 1-on-1 with your RNK coach.Track progress, make adjustments, and feel supported every step of the way.Try our products:NAD+ for energyTirzepatide for weightlossSemaglutide for weightlossSermorelin for fitnessClick the button, complete the quiz and see if you qualify

My RNK (myrnk.com) has 590 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: myrnk.com
Website: myrnk.com
Category: Pharmacy & Medicine
Listed on Rated Honest: 2026

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About My RNK

My RNK (myrnk.com) has 590 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: myrnk.com
Website: myrnk.com
Category: Pharmacy & Medicine
Listed on Rated Honest: 2026

Nikki

Posted Jul 29, 2026

Unreliable, non communicable, conflicting information and messages.

I have been a patient with RNK Health for approximately 8 months for NAD+ injections, and this has been one of the most frustrating experiences I’ve had with a healthcare company. To date, I had only one 5 minute virtual appointment in 8 months. Their communication is completely unreliable. Every representative seems to provide different information, and no one appears to know what anyone else is doing. It took over six hours to get a clear answer to what should have been a simple question. And I still don’t have a clear answer. Today, I was told my account was being canceled because I was “ineligible.” Later, I was told I actually was eligible. I was instructed to schedule a virtual appointment, which I did. Then I received another message stating my appointment had been canceled because the provider determined I was ineligible. I repeatedly asked a simple question: If a provider suddenly determines that an established patient is no longer eligible for treatment, shouldn’t the patient be told why? No one could provide an explanation. Nothing has changed in my medical history since day 1. After six hours of contradictory information from multiple customer service representatives, via online & on the telephone, another representative finally told me that I do have an appointment tomorrow and that it will not be canceled. As a patient, I should not have to spend an entire day trying to determine whether I even have an appointment. This level of disorganization and inconsistent communication is unacceptable for any healthcare company. Patients deserve clear, accurate, and consistent information—especially when decisions are being made about their medical care. Unfortunately, based on my experience, I cannot recommend RNK Health. I had only one virtual provider visit during my eight months as a patient, yet I received contradictory information for six hours about whether I was eligible for continued treatment, whether my payment would be refunded, and whether my appointment even existed. No one could give me a clear explanation for what had changed or why.

Response from My RNK· Jul 30, 2026

Hi there, Please accept our sincere apologies for the confusion and breakdown in communication regarding your eligibility and appointment. We completely agree that patients deserve clear and consistent information at all times, and we are truly sorry for the frustration this situation caused. We’d really like to look into this further and make things right. Since we couldn’t locate your account under this profile, we’ve submitted a request through Trustpilot to get your details. We look forward to connecting with you as soon as possible. Kind regards, MyRNK Team

My RNK reviews

590 approved reviews, newest moderated first

Dana N.
Posted Jul 30, 2026
Having someone follow up on outstanding…
Having someone follow up on outstanding orders that were already paid for was impressive. Having a personal phone call to make that easier was very helpful.
Response from My RNK· Jul 31, 2026
Hi there! Thank you so much for this wonderful feedback! Going the extra mile—like making a quick personal call to keep your orders seamless—is the level of care we strive to provide for every patient. Knowing that this follow-up gave you peace of mind completely brightens our day. Thank you for trusting MyRNK! Kind regards, MyRNK Team
Kerri W.
Posted Jul 30, 2026
Ann was great
Ann was great. She answered all my questions and was very professional and friendly. I will definitely work with RnK again.
Response from My RNK· Jul 31, 2026
Hi there! Thank you so much for taking the time to share your experience! Ann is indeed a wonderful part of our team, and we'll be sure to pass along your sweet compliments to her today. Knowing that you felt completely supported and plan to stay with us means the world to our team! Thank you for choosing MyRNK! Kind regards, MyRNK Team
Nikki
Posted Jul 29, 2026
Unreliable, non communicable, conflicting information and messages.
I have been a patient with RNK Health for approximately 8 months for NAD+ injections, and this has been one of the most frustrating experiences I’ve had with a healthcare company. To date, I had only one 5 minute virtual appointment in 8 months. Their communication is completely unreliable. Every representative seems to provide different information, and no one appears to know what anyone else is doing. It took over six hours to get a clear answer to what should have been a simple question. And I still don’t have a clear answer. Today, I was told my account was being canceled because I was “ineligible.” Later, I was told I actually was eligible. I was instructed to schedule a virtual appointment, which I did. Then I received another message stating my appointment had been canceled because the provider determined I was ineligible. I repeatedly asked a simple question: If a provider suddenly determines that an established patient is no longer eligible for treatment, shouldn’t the patient be told why? No one could provide an explanation. Nothing has changed in my medical history since day 1. After six hours of contradictory information from multiple customer service representatives, via online & on the telephone, another representative finally told me that I do have an appointment tomorrow and that it will not be canceled. As a patient, I should not have to spend an entire day trying to determine whether I even have an appointment. This level of disorganization and inconsistent communication is unacceptable for any healthcare company. Patients deserve clear, accurate, and consistent information—especially when decisions are being made about their medical care. Unfortunately, based on my experience, I cannot recommend RNK Health. I had only one virtual provider visit during my eight months as a patient, yet I received contradictory information for six hours about whether I was eligible for continued treatment, whether my payment would be refunded, and whether my appointment even existed. No one could give me a clear explanation for what had changed or why.
Response from My RNK· Jul 30, 2026
Hi there, Please accept our sincere apologies for the confusion and breakdown in communication regarding your eligibility and appointment. We completely agree that patients deserve clear and consistent information at all times, and we are truly sorry for the frustration this situation caused. We’d really like to look into this further and make things right. Since we couldn’t locate your account under this profile, we’ve submitted a request through Trustpilot to get your details. We look forward to connecting with you as soon as possible. Kind regards, MyRNK Team
carolyn L.
Posted Jul 29, 2026
Great company and easy to work with
Great company and easy to work with. I needed to pause my subscription and it wasn’t an issue. If you have any questions they’re always there to help. Highly recommend!
Response from My RNK· Jul 29, 2026
Hi there! Thank you so much for this glowing review and recommendation! We completely understand that life happens, so making subscription adjustments—like pausing whenever you need—should always be completely hassle-free. Knowing that you feel supported and cared for means the world to us. Thank you for being a valued part of MyRNK! Kind regards, MyRNK Team
Michelle
Posted Jul 29, 2026
Program has been amazing
Program has been amazing. They keep you in the loop in there is a delay on processing
Response from My RNK· Jul 29, 2026
Hi there! Thank you so much for this fantastic review! We truly believe that honest, proactive communication is key—especially if there's ever a bump or delay along the way. Knowing that you feel informed and well-cared for means everything to us. Thank you for choosing MyRNK! Kind regards, MyRNK Team
Victor T.
Posted Jul 28, 2026
Outstanding customer service!!!
Outstanding customer service!!!
Response from My RNK· Jul 29, 2026
Hi there! WOW, thank you so much for the glowing praise! We’re always here to make sure you have the best possible experience. Thank you for choosing MyRNK! Kind regards, MyRNK Team
Don
Posted Jul 28, 2026
I feel a little more energetic
I feel a little more energetic
Response from My RNK· Jul 28, 2026
Hi there! Thank you for the awesome update! Knowing that your energy is picking up completely makes our day! Here’s to feeling even better and achieving great results ahead. We're right here cheering you on! Kind regards, MyRNK Team
Maureen K.
Posted Jul 28, 2026
Customer Service
John listened to my questions and answered them completely to my satisfaction. He was very helpful
Response from My RNK· Jul 28, 2026
Hi there! Thank you so much for taking the time to leave this wonderful feedback! Active listening and complete care are what we strive for, and we are so glad John provided you with the clear answers you needed. We will be sure to pass your lovely compliments directly to John today! Thank you for choosing MyRNK! Kind regards, MyRNK Team

My RNKReviews of myrnk.com

Rating breakdown

What customers rate

About My RNK

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My RNKReviews of myrnk.com

Rating breakdown

What customers rate

My RNK reviews

Having someone follow up on outstanding…

Ann was great

Unreliable, non communicable, conflicting information and messages.

Great company and easy to work with

Program has been amazing

Outstanding customer service!!!

I feel a little more energetic

Customer Service

About My RNK

More in Pharmacy & Medicine

xeteor.com

Achilles Medical

RefillRx Connect

Vidimedic

My RNK reviews

Having someone follow up on outstanding…

Ann was great

Unreliable, non communicable, conflicting information and messages.

Great company and easy to work with

Program has been amazing

Outstanding customer service!!!

I feel a little more energetic

Customer Service