PetsiesReviews of mypetsies.com

The petsie I received looks nothing like my dog. I paid extra for previews and submitted changes because it was horrible. I actually cried when I saw it. After getting new pictures, it was SLIGHTLY better. I said I would just prefer a refund and not to get the product as this was a memorial for my dog that had just died and the product looked nothing like the 5 pictures I sent of my dog. They said they would refund the extra for the preview but would not refund the product. Now I have a $500+ stuffed animal that means nothing because it doesn't look anything like my dog except for the 3 legs.

While I appreciated the customer service along the way, the end product was a gigantic waste of money and time. The end product did not match the multiple pictures I sent and I greatly regret spending over $200 for something I could have gotten for less than $20. I expected they were tailor-making the Petsie cat to match the pictures I sent and it was not even close in my opinion. DON"T WASTE YOUR MONEY.

Placed the order at the end of August and still not received. Carli from petsies has not been helpful at all and only when I said I will be asking for a refund did I get a response which was abrupt. I thought it would be a good gift for a friend who had just lost her setter. Nearly three months later still nothing. I do not trust this company and I certainly won't be recommending them to anyone which is ashamed as I would have ordered further products. Not from this company though

I ordered review of the product before sending. of cource it never came and they send before i approve it. And when i try to ask them about it no answer. Dont recomend this company. Customer service is too automatic, noting personal service here, 1 star.

Absolutely do not recommend, especially for people wanting a plush of their cat! I was completely fooled by the pictures in the filtered “good reviews”. I knew it was going to take a long time to make and I knew it wasn’t going to be perfect, what I didn’t know is that the plush I would receive would look like if someone hit my cat with a car and tried to glue him back together. Not only does the general build and proportions of the body look absolutely ridiculous, the eyes are lopsided, the nose was smooshed inward as if he was a Persian (he isnt), the ears were different sizes, and the fur was matted into the seems, it looks like a child sewed this together, AND to top it off they completely forgot a huge marking he has (for reference, he is a white cat with 3 big spots, they only put 2, and I made sure they could see all of them in the photos I sent it!, it was a very large obvious thing to miss) I hate to write bad reviews but this one is genuinely earned, I am so disappointed! I wouldn’t even spend $30 on this if I saw it in a store, let alone the $200 I DID spend on it. Don’t waste your money on this company there is so many artists out there that will make you beautiful plushies for ~$200 and will put so much care into it! Don’t let them make a body horror version of your pet!

Their customer service is terrible. They don’t respond for days. When I finally received my petsie of my Jane it was really wonderful but it took a while to get plus they sent me a totally different product at first which I had to return. I’m still waiting on the magnet I asked for of my current dog Sasha and it’s been almost two months with nothing but an email giving the status of ready for packaging. That was about 2 weeks ago. I would definitely think real hard before ever doing business again.

False advertising I was so excited about this co., and what they claimed to do. I waited over a month for expedited service. I sent 3 pictures our cat. When the cat finally arrived. I was horrified. The cat looked nothing like ours. Especially the proportions. The stuffed ones head was 5 time bigger than the real cat. How does this happen? Especially when you can see the proportions from the picture. Especially with today tech., and ability to do things precisely. Worst $250 I ever spent. This was not cheap. So, upset. Look at the picture. Do you see long white lashes coming out of his eyebrows?The wiskers are ridiculous. Do you see fur coming out the sides of his ears? NO.His eyes are completely different. They dont droop. Look at his face. Its small. Petite nose..There is stitching visible. The quality of fur is same as I would get at a stuffed animal store. This was promised to($250 worth) very close to real. I freeking wouldn't pay $40 for this thins thing .Im furious! Its a gift for a 7 year old girl. She thinks she getting a "real"/fake cat. It breaks my heart to give it to her. She was so excited. I cant bear the disappointed face. To verify it was you who left this review, please click the link below: Verify my

Words can't explain how incredible this company is. Their customer service and design team are not only talented as heck, but also lovely humans. They even wrote me several times to make sure they got the details right for my dog and he turned out AMAZING. Literally scared the tar out of my husband when he came home after work one day. All the best to this wonderful company!