My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet Sensitivity· Dec 3, 2023

Stephen, Thank you for sharing your feedback with us! We do apologise for any confusion caused in relation to the lead time, all results are sent within 3-5 days once the sample has been received at our lab. This does not include the transit time which unfortunately is out of our control. Rest assured as soon as your sample reaches our lab our team work quickly to test the sample and deliver those all important results! We are happy to hear that Chloe was helpful in assisting you! We hope that the results proved insightful. If we can help you any further, please let us know! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Zackery, Thank you for sharing your experience! We do apologise for any confusion caused in relation to the lead time, all results are sent within 3-5 days once the sample has been received at our lab. This does not include the transit time which unfortunately is out of our control. Rest assured as soon as your sample reaches our lab our team work quickly to test the sample and deliver those all important results! I am however, sorry to hear that you did not find the results insightful, if we can help explain these in greater detail please reach out to us. We want the results to be valuable for you and your pet. Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Kathy, Firstly, thank you for sharing your wonderful experience! We are sorry to hear that your cat has been experiencing awful sensitivities for such a long time! I cannot tell you how pleased we are that the results have proved so vital in assisting you with the next steps to make her feel better and to hopefully enjoy eating again. We are wishing you the best of luck with the animal nutritionist however, please know that we are here if you have any queries or concerns going forward! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Hi! We are happy to hear that our test provided you with valuable insights into your pets overall health and wellbeing and could perhaps identify some of the items that might be contributing to their unpleasant symptoms. It is great that you are now taking the results on board and have decided to make changes to your pets diet. Thank you for trusting in us, if we can assist you throughout the elimination phase please let us know! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Tiffany, Your 5* feedback is valued! It is great that you found the information provided within the results clear and easy to interpret. We feel that this is really important so that you can move on to the action/ elimination phase. If you require any further support during this phase please let us know, we are here to support you and your pet! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Suzy, Thank you for sharing your experience with us! It is great that you have received your pets results and that you found the report details and hopefully insightful. If we can explain the results further or provide help on how to implement changes, do let us know! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Ashely, Wow! We really appreciate your lovely feedback in relation to our customer service team! It is wonderful to hear that our team were seamless in completing your upgrade and that our testing facility also provided your results promptly. We feel that the real proof of the results is during the elimination phase and the fact that you are seeing huge improvements speaks volumes! We are wishing you and your pet the best of luck on their health journey. If we can help you any further, please let us know! Kind Regards, Customer Support Team

Response from My Pet Sensitivity· Dec 3, 2023

Mariangel, Thank you for your generous review! We are happy to hear that you found the information within the report accurate and informative. It is great when you can link the results to any symptoms your pet may be facing after consuming or being in contact with certain items. We also try to provide as much information at possible, so that you have a broad overview of what might be causing your pet discomfort. Your feedback is incredibly valuable, and we're grateful for your trust in us. If there's anything more we can assist you with, please don't hesitate to reach out! Kind Regards, Customer Support Team