Steve
Posted
Ron always gives personal attention....
Ron always gives personal attention to my questions and gives outstanding quick service on orders. This is my third year ordering from Ron and he is my preferred pond chemical supplier.
Excellent
117 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are devoted to offering natural products to enhance your pond.
My Natural Pond (mynaturalpond.com) has 117 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
117 approved reviews, newest moderated first
Steve
Posted
Ron always gives personal attention to my questions and gives outstanding quick service on orders. This is my third year ordering from Ron and he is my preferred pond chemical supplier.
Elliot A.
Posted
Helpful and quick customer support. They did really care about my individual order and making sure it got delivered and installed right. Very helpful instructions too!
Charles A.
Posted
Fast shipping. Good customer support with people who speak very good English. Informative and knowledgeable.
Anne
Posted
The pond fountain is better than others since it floats on the surface but the spray is very weak. I will probably buy a second one for the other side of the pond but wish the spray was stronger
Response from My Natural Pond· Apr 5, 2026
Hi Anne, I just saw your four-star review, which I guess was generous given you aren't happy with the pump performance. There may well be something wrong with the set up. Can you please send me a 20-30 second video of the pump and how you set up the panels to my cell at 760-716-5542. Please take this in full midday sun around 11 am to 2 pm. I am sure we can improve the performance. Kind regards Ron
Chris K.
Posted
Ron is very easy to work with and the product is awesome!
Tom K.
Posted
Exact product I needed. Easy to install. Fast service.
Joanne M.
Posted
Going through their website and finding what i needed was easy. Product information was helpful, too. Shipping was excellent. Fast and secure, as shipping a 1 gallon bottle across country without leaking is not always easy. I will come back to this store for sure
Michelle P.
Posted
Very good experience. Item works great.