LOLAReviews of mylola.com

Personal Care
New York, New York

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4.2

Great

1,100 reviews

LOLA4.2Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LOLA

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.

LOLA (mylola.com) has 1,100 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on Rated Honest: 2026

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Jen R.

Posted Sep 10, 2020

UTTER GARBAGE!!!!

I bought a small box (8) of the super tampons a couple days ago from Walmart. (I work at Walmart so I was familiar with seeing this brand.) And for like $3, what could possibly go wrong?! A LOT. Luckily, I didn't have the "disolving" issues like some of these reviews, but I did have the insertion issues. I'm a plus-size lady who doesn't use tampons all that often, but when I do... I'd damn sure expect them to work properly!! My first attempt was yesterday. As soon as I opened the wrapper & took it out to extend it, it came apart in my hands. So... I had to put my tampon back together. First try at insertion was a literal joke. IT WOULD NOT GO IN. Second try at insertion, and hey, what do you know?! It fell apart. AGAIN! Third try, and it went in. Finally, I thought, success! Until I went to push. I thought I was gonna be hands deep in my lady parts, fishing the whole thing out. The applicator would not push the tampon in. No matter what I did, how hard or soft I pushed on it, what angle I tried. Nothing. Lucky for me, I still had a couple of my Tampax Pocket Radiant tampons left and used those (and I was smart to buy a big box of pads when I bought these s**t Lola tampons!!) So for the money, don't bother. They're sub-par quality, uncomfortable, unsafe and overpriced.

Response from LOLA· Sep 18, 2020

Hi Jen, Thank you so much for sharing your honest feedback with our team! I am so sorry to hear about your experience with our tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, if you haven't already please reach out to us over email (at [email protected]) and we'll be more than happy to assist. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Kalyn LOLA Customer Team

About LOLA

LOLA (mylola.com) has 1,100 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on Rated Honest: 2026

LOLA reviews

1,100 approved reviews, newest moderated first

Maureen
Posted Sep 12, 2020
So glad we found you!
The products are wonderful, my daughter and I use them regularly and have been very satisfied. The service is wonderful, immediate responses to questions and they even sent me a free box when an improvement was made! It made my day! And a sense of humor too - “this too shall pass” written inside the box some days applies to more than just my period!
Response from LOLA· Sep 18, 2020
Hi Maureen, Thanks so much for taking the time to provide your feedback with our company! We're so glad to hear that you're family is enjoying your LOLA products, and we can't wait to hear any feedback you have in the future. We're grateful you're a part of our community! Best, Raven LOLA customer team
Cara
Posted Sep 11, 2020
These are just ok
These are just ok. My store ran out of my usual brand. The logo states the need to care about what goes in your body. The only portion that is stated organic is the actual cotton tampon. The applicator is plastic and the wrapper is plastic. The applicator also goes in your body. Which is only momentary but I also care about the waste. Seventh gen tampons have a plant based applicator that is as smooth and comfortable as plastic and has a paper wrapper. They are also organic cotton as well. The Lola tampon itself does the job when I’m in a pinch. But they don’t last as long as my usuals.
Response from LOLA· Sep 11, 2020
Hi Cara, Thank you so much for sharing your candid and thoughtful feedback with our team. I am incredibly sorry to hear about the experience you had with our Compact plastic applicator tampons! We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Due to the nature of our period products, we always instruct customers to contact your local recycling facility about recycling to ensure that they do not classify them a biohazard and, therefore, unsuitable for recycling. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart. With this in mind, please reach out to us over email ([email protected]) and we'll be more than happy to assist! Best, Raven LOLA Customer Team
Jen R.
Posted Sep 10, 2020
UTTER GARBAGE!!!!
I bought a small box (8) of the super tampons a couple days ago from Walmart. (I work at Walmart so I was familiar with seeing this brand.) And for like $3, what could possibly go wrong?! A LOT. Luckily, I didn't have the "disolving" issues like some of these reviews, but I did have the insertion issues. I'm a plus-size lady who doesn't use tampons all that often, but when I do... I'd damn sure expect them to work properly!! My first attempt was yesterday. As soon as I opened the wrapper & took it out to extend it, it came apart in my hands. So... I had to put my tampon back together. First try at insertion was a literal joke. IT WOULD NOT GO IN. Second try at insertion, and hey, what do you know?! It fell apart. AGAIN! Third try, and it went in. Finally, I thought, success! Until I went to push. I thought I was gonna be hands deep in my lady parts, fishing the whole thing out. The applicator would not push the tampon in. No matter what I did, how hard or soft I pushed on it, what angle I tried. Nothing. Lucky for me, I still had a couple of my Tampax Pocket Radiant tampons left and used those (and I was smart to buy a big box of pads when I bought these s**t Lola tampons!!) So for the money, don't bother. They're sub-par quality, uncomfortable, unsafe and overpriced.
Response from LOLA· Sep 18, 2020
Hi Jen, Thank you so much for sharing your honest feedback with our team! I am so sorry to hear about your experience with our tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, if you haven't already please reach out to us over email (at [email protected]) and we'll be more than happy to assist. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Kalyn LOLA Customer Team
Katherine G.
Posted Sep 10, 2020
Honest company who respects their customers
I love everything from LOLA. One time I didn't receive my package, but had received an email that it arrived. I emailed LOLA and they sent me a new one without any additional cost. Another time, they were not satisfied with the quality of panty liners I received and sent me another box at no additional cost
Response from LOLA· Sep 11, 2020
Hi Katherine, Thank you so much for sharing your thoughtful feedback with our team. We are so happy to hear from you and we appreciate your support. I'm so glad to hear that we were able to assist you! Thank you for being a member of the LOLA community, Katherine. Please don’t hesitate to reach out if you have any questions or concerns. Happy to help! Best, Raven LOLA customer team
Allergy M.
Posted Sep 10, 2020
What I put in my body matters!
What I put in my body matters!! When I came across LOLA I was excited. Organic tampons with a monthly subscription at a great price?! YES, PLEASE!! Without fail every month I receive three boxes of my choice of tampons. I’m grateful that the company stands behind clean organic cotton and other additional products. Every month I do not look forward to “aunt flow” but I do look forward to having my trusted organic tampons delivered right to my door. I’ve been with LOLA since the beginning and I will continue to be a loyal customer. THANKS LOLA ❤️
Response from LOLA· Sep 11, 2020
Hi there, Thanks so much for sharing your candid feedback with our team! We are so happy to hear from you, and can’t overstate how much we appreciate your support. We started the business for the same reasons you are mentioning‚ we, too, care a great deal about using a natural product that we trust. Thank you for being a part of our community! Best, Audra LOLA customer team
Grace Huang Y.
Posted Sep 10, 2020
The middle absorption part of the ultra…
The middle absorption part of the ultra thin liners were not in the center. Some paper covered tampons are difficult to push out. But I'm happy with the products overall ☺️
Response from LOLA· Sep 11, 2020
Hi Grace, Thank you so much for taking the time to share your feedback with us. I so apologize for your recent experience with our products! As a customer-first business, we really appreciate you alerting us of these issue so that we can relay this information to our manufacturing partners and product team. We look forward to hearing any additional feedback as you continue to use our products. So that I can best inform our team as well as address any of your other concerns, could you please reach out to us at [email protected]? We definitely want to make this right for you! Again, I am so sorry. Please let me know if there is anything else I can do for you. Best, Audra LOLA Customer Team
Sarah S.
Posted Sep 10, 2020
I love!
I love the ability to customize my order and the home delivery. What I especially love is that the products are made of organic clean materials.
Response from LOLA· Sep 11, 2020
Hi Sarah, Thanks so much for taking the time to provide your feedback with us! We're so glad to hear that you're enjoying your LOLA products, and we can't wait to hear any feedback you have in the future. We're grateful you're a part of our community! Best, Raven LOLA customer team
Wendy M.
Posted Sep 5, 2020
So relieved!
I had to switch to 100% cotton panties because of being so sensitive to other materials. I was so excited to give Lola tampons a try! I’ve always had a heavy flow. I tried super+ and found that I have to change more often than with others but that’s a small price to pay when you have problems. Yes they are more expensive but well worth It for me! Since switching to all cotton everything... I haven’t had any problems and I’m so relieved!!
Response from LOLA· Sep 11, 2020
Hi Wendy, Thank you for sharing your experience with us. As a customer-first business, it’s always our priority to provide our customers with the highest quality products. As always, our Customer team is standing by to assist with any questions you might have, so please don’t hesitate to reach out to us (at [email protected])! Best, Raven LOLA customer team

LOLAReviews of mylola.com

Rating breakdown

What customers rate

About LOLA

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LOLAReviews of mylola.com

Rating breakdown

What customers rate

LOLA reviews

So glad we found you!

These are just ok

UTTER GARBAGE!!!!

Honest company who respects their customers

What I put in my body matters!

The middle absorption part of the ultra…

I love!

So relieved!

About LOLA

More in Personal Care, New York

JW Nail Studio

Intelligent Molecules

Vegan Fitness Redefined

PWURE

LOLA reviews

So glad we found you!

These are just ok

UTTER GARBAGE!!!!

Honest company who respects their customers

What I put in my body matters!

The middle absorption part of the ultra…

I love!

So relieved!