Anthony G.
Posted
SCAM
If i can give you no Stars i would i never received my order it has been in NJ since December i have made multiple attempts to reach seller that i had to contact PAYPAL

Average
27 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upgrade Your Kitchen - lastest kitchen gadgets
My Kitchen Cove (mykitchencove.com) has 27 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 9 reviews with 1 star · Clear filters
Anthony G.
Posted
If i can give you no Stars i would i never received my order it has been in NJ since December i have made multiple attempts to reach seller that i had to contact PAYPAL
Dt T.
Posted
I placed my Order a month ago and have yet to see a package shipment. I have asked for help several times And only excuses why it is not enroute.
Ashok R.
Posted
I have still not received my order despite reminders. No tracking number. Disappointed
Response from My Kitchen Cove· Feb 28, 2022
Dear Ashok, your package tracking number is 00794210305211680281. Following are extracts from the tracking status: 2022-02-28 16:39:48PROCESSED AT LOCAL HUB 2022-02-28 10:32:32IN TRANSIT TO LOCAL DEPOT 2022-02-28 10:31:32ARRIVED AT DESTINATION COUNTRY 2022-02-28 08:31:32IMPORT CUSTOMS CLEARED You can always reach us at [email protected] for any assistance or inquiry. Best regards, Edwin L Customer Support Team
Kamran M.
Posted
Taking too long to deliver!!!! Difficult to track the shipment!!!!
Phil N.
Posted
Delivery was slow. The package sat in one warehouse for a week. The sharpener is poorly designed,particularly in the knife clamping area and the swivel area. There was no documentation of any sort provided.
Response from My Kitchen Cove· Oct 4, 2021
We are sorry for bit of delay in the delivery. Thank you for your comment to help us to improve. We will email you the instruction video shortly. Origin - Tracking consuming: 535 ms 2021-09-23 11:45 Young, Your parcel has been delivered according to delivery instructions. 2021-09-23 07:45 Young, Your parcel is with your local courier and ready for delivery. 2021-09-20 15:49 Sydney, Your parcel is currently being processed at a sortation facility. We'll notify you with another update when it's ready to be delivered. 2021-09-15 11:21 Sydney, Your parcel is currently being processed at a sortation facility. We'll notify you with another update when it's ready to be delivered. 2021-09-10 14:42 Sydney, Your shipping information has been submitted to Aramex (formerly Fastway Couriers).
Mark
Posted
If i could i would give you 0 stars. First package was sent back to the Nederlands and destroid. Then i ordered the same item now with s small deduction in price. Also sent back to the Nederlands post. After i have talked with Danish post they say that Danish customs were not satisfied with the content deskription. Never again. Money out of the window.
Response from My Kitchen Cove· Jul 27, 2021
Hey Mark, this is very unreasonable feedback. You can see from the tracking status, you have instead refused the package. Tracking number: LL910725318LU 2021-07-21 00:00 Item refused by the receiver - item returned to sender Latest Update: Resending package tracking number LL100413588LU The item was successfully delivered on 27 August 2021. Origin - Tracking consuming: 239 ms 2021-08-27 00:00 Final delivery Ana.
Linda B.
Posted
Received product in timely. However, product was missing parts. Reached out to support email woth NO reply after 2 weeks. Also sent followup.
Response from My Kitchen Cove· Jul 26, 2021
Dear Linda Bianchi, We are really sorry for the late reply. Your previous 2 emails were went into Spam Email, that’s why we didn’t see your message. We have received your photo for the incomplete blades and we have now passing the information to our sales department. Once verification been done, we shall resend you the missing blades immediately. Please allow 3-5 days for the redelivery. Sorry for any inconvenience this may cause. Thank you. Yours sincerely, Ana S Head of Customer Support
Johnson
Posted
Received my order, without the bag, it had stated would be included with my purchase. When I sent a email stating that the bag wasn’t sent. They claim that was for in store purchase only, even though the add stated bag for storage would be included with purchase
Response from My Kitchen Cove· Jul 9, 2021
Hey Johnson, your order number #3187 is referred. We had sent you the Drawstring bag with tracking number 303725137073. Following are extracts from the delivery status: 2021-07-09 04:55 US, Raleigh, NC, US, 276xx, TENDERED TO DELIVERY SERVICE PROVIDER 2021-07-08 23:41 US, Mableton, GA, US, 301xx, DEPARTURE ORIGIN DHL ECOMMERCE FACILITY 2021-07-08 14:01 US, Raleigh, NC, US, 276xx, ARRIVAL DESTINATION DHL ECOMMERCE FACILITY 2021-07-07 12:27 US, Mableton, GA, US, 301xx, PROCESSED 2021-07-07 12:27 US, Mableton, GA, US, 301xx, PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER 2021-07-01 04:41 EN ROUTE TO DHL ECOMMERCE Sorry for some miscommunication. You should expect to receive the bag in another 1-2 days. Please let us know if otherwise at [email protected] Yours, Ana S Head of Customer Support