MAK
Posted
Excellent customer service and great…
Excellent customer service at Mesquite TX location and great quality for affordable eye glasses
Poor
789 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
789 approved reviews, newest moderated first
MAK
Posted
Excellent customer service at Mesquite TX location and great quality for affordable eye glasses
Tyesha
Posted
Great service and customer service! Also awesome prices.
Response from My Eyelab· May 14, 2018
Hello Tyesha Thank you very much for such a great review! we work really hard to offer the best possible service for our patients and we are very happy to see that reflected on your last visit to the store. Hope to see you again!
Beverly
Posted
Exceptional service
Response from My Eyelab· May 10, 2018
Hello Beverly Thank you for leaving such a great review, we're happy to hear about your experience at our store! Hope to see you soon!
Lamonica
Posted
It’s always a pleasure visit the Snellville location... Jeff is always there to greet you with a smile and everyone is so helpful and pride themselves in making sure you have a pleasant experience
Response from My Eyelab· May 10, 2018
Hello Lamonica Thank you very much for such a great review! we work really hard to offer the best possible service for our patients and we are very happy to see that reflected on your last visit to the store. Hope to see you again!
Daina
Posted
I don't feel like my glasses are working, I don't feel like the exam was thorough enough.. but because of the two months (due to me buying a house and moving and not having time to make it back up to the eyelab in time) I can't get new glasses I paid for a warranty and everything and they are still telling me that I have to pay another 20% for a new prescription & glasses! I should not have to pay if I paid full price for the glasses and the prescription with no insurance and paid for a warranty!!!
Response from My Eyelab· Jun 25, 2018
Hello Daina We read through your post and regret any inconvenience that was caused to you. In order to address the matter, we would request you to share your contact number with us at [email protected], please make sure that when you send the information that the subject line is Trustpilot Review. We will make sure to reach out to you. Thank you.