Wendy
Posted
Excellent customer service
Excellent customer service. And loving the options for automation!

Excellent
231 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
231 approved reviews, newest moderated first
Wendy
Posted
Excellent customer service. And loving the options for automation!
Eugene
Posted
They've done everything a client would want. Period!
Jeff
Posted
Love the customer service - by far one of the nicest and well-informed staff I've interacted with.
Alyssa
Posted
I continue to be so impressed with Emma. The program itself is intuitive and easy to use, but beyond that, the Emma staff is always so friendly and helpful. There are plenty of tutorials, blog posts, and articles available from them to learn and grow. They provide both creative ideas and customer service. I love working with them.
CC in N.
Posted
Occasional bugs are offset by great customer support. I'd also like to have icons for home page and blogs (as exist for social media) – but that is small stuff.
Elizabeth
Posted
Great way to handle large mailings and contact lists. The system is not overly intuitive, but if offers a lot of functionality and their customer support staff members are always very knowledgeable and helpful when assistance is needed.
Jamie
Posted
It's a great product--beautiful e-mails and easy to use. The only thing preventing me from a 5 star rating is the lock in period for 1 year. Draconian when you are a non-profit who does an annual appeal.
Caitlin
Posted
Very easy to use, offering many options, and has outstanding customer service!